City of Atlanta - Human Services Case Management Software - RFP-2020-0012 (2019)
city OF ATLANTA, Dept. of Housing and Community DevelopmentLocal Housing Authority · Atlanta, GA- Due
- Dec 18, 2025
- Deadline passed
- Posted
- Aug 29, 2019
- Primary contact
- Qiana Ayana
- (404) 685-4936
The 30-second brief
Atlanta Housing is requesting proposals from companies to provide case management software as a service (i.e., a hosted solution) that includes implementation and technical support services. The case management solution needs to be adaptable for seamless integration with Atlanta Housing's business processes and information systems. Vendors will provide software configuration, database capabilities, tracking and reporting for program expenditures, 3rd party service providers, training, and technical support. Mandatory E-Verify compliance applies, and submissions are due by December 18, 2025.
Qualifications, Experience & Capacity (Max 5 Pages) 20 Points, Application Functionality & System Integration Capabilities ( Max 10 Pages) 40 Points, Methodology, Approach & Project Timeline- ( Max 7 Pages) 25 Points, Fee Proposal / Cost Structure-10 Points, Diversity Opportunity Plan-5 Points
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Summary
Atlanta Housing is requesting proposals from companies to provide case management software as a service (i.e., a hosted solution) that includes implementation and technical support services.
The case management solution needs to be adaptable for seamless integration with Atlanta Housing's business processes and information systems. Vendors will provide software configuration, database capabilities, tracking and reporting for program expenditures, 3rd party service providers, training, and technical support. Mandatory E-Verify compliance applies, and submissions are due by December 18, 2025.
EVALUATION CRITERIA
Qualifications, Experience & Capacity (Max 5 Pages) 20 Points, Application Functionality & System Integration Capabilities ( Max 10 Pages) 40 Points, Methodology, Approach & Project Timeline- ( Max 7 Pages) 25 Points, Fee Proposal / Cost Structure-10 Points, Diversity Opportunity Plan-5 Points
- Submit to
- [email protected]
- Scope location
- Atlanta, GA
- Reported agency
- City of Atlanta
Questions about this RFP
How do I respond to this RFP from city OF ATLANTA, Dept. of Housing and Community Development?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is December 18, 2025. Submissions should be delivered to: [email protected]. For questions, contact Qiana Ayana.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including city OF ATLANTA, Dept. of Housing and Community Development in GA, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Qiana Ayana at (404) 685-4936. Questions and answers are typically shared with all prospective bidders.
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What are the evaluation criteria for this solicitation?
This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Qualifications, Experience & Capacity (Max 5 Pages) 20 Points, Application Functionality & System Integration Capabilities ( Max 10 Pages) 40 Points, Methodology, Approach & Project Timeline- ( Max 7..." Vendors should carefully align their proposals with each criterion to maximize their score.
Where can I find more RFPs from city OF ATLANTA, Dept. of Housing and Community Development?
All active and historical solicitations from city OF ATLANTA, Dept. of Housing and Community Development are tracked and searchable. As a local housing authority agency, city OF ATLANTA, Dept. of Housing and Community Development regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. Review the full document from city OF ATLANTA, Dept. of Housing and Community Development for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Atlanta, GA. Review the full solicitation for detailed scope requirements.