City of Asheville - Tyler Munis on Premises to SaaS Solution RFI - 298-FY27-ITS-RFI-OnPremisesTylerMunisSaaSReplace
City of AshevilleCity · Asheville, NC- Due
- Oct 22, 2026
- Deadline passed
- Posted
- Oct 8, 2026
- Primary contact
- Jessica Nash
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Summary
The City of Asheville is seeking proposals from qualified vendors to conduct a Request for Information (RFI) regarding Software-as-a-Service (SaaS) solutions to replace its current on-premise Tyler Munis system.
The City is seeking information on two solution areas: an integrated Enterprise Resource Planning (ERP) and Human Capital Management (HCM) platform supporting Finance, Payroll, and HR functions, and a separate Customer Information System (CIS) for Water/Sewer Utility Billing, meter operations, and field maintenance. Vendors are invited to submit information on product capabilities, implementation approach, and budgetary estimates. Information is due by Thursday, October 22nd, 2026 at 4:00pm, with questions due by Tuesday, October 20th, 2026.
- Submit to
- www.ashevillenc.gov/bids
- Scope location
- Asheville, NC
Questions about this RFI
How do I respond to this RFI from City of Asheville?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is October 22, 2026. Submissions should be delivered to: www.ashevillenc.gov/bids. For questions, contact Jessica Nash.
Can small businesses or minority-owned firms bid on this RFI?
Most government agencies, including City of Asheville in NC, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFI submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Jessica Nash. Questions and answers are typically shared with all prospective bidders.
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Where can I find more RFPs from City of Asheville?
All active and historical solicitations from City of Asheville are tracked and searchable. As a city agency, City of Asheville regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What documents are required to bid on this RFI?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. Review the full document from City of Asheville for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Asheville, NC. Review the full solicitation for detailed scope requirements.