City of Allen Guest Services and Security Staffing RFP 2027-10-3
City of AllenCity · Allen, TX- Due
- Oct 29, 2026
- Deadline passed
- Posted
- Oct 9, 2026
- Contract term
- 1 year
The 30-second brief
The City of Allen is seeking proposals for an annual contract for guest services and security staffing services on an as-needed basis for the City of Allen Credit Union of Texas Event Center. The scope includes event attendants, event security, parking, armed security, assistant leads, and guest services leads or shift supervisors. Estimated hours include 7,000 for event attendants, 36,500 for event security/parking, 1,000 for armed security, 4,000 for assistant leads, and 1,000 for shift supervisors. The submission deadline is October 29, 2026, with a pre-submittal meeting held via Microsoft Teams on October 20, 2026.
Hourly Rate for Event Attendant (Estimate 7, 000 hours), Event Security/Parking (Estimate 36, 500 hours), Armed Security (Estimate 1, 000 hours), Assistant Lead (Estimate 4, 000 hours), Guest Services Lead / Shift Supervisor (Estimate 1000 hours)
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Summary
The City of Allen is seeking proposals for an annual contract for guest services and security staffing services on an as-needed basis for the City of Allen Credit Union of Texas Event Center.
The scope includes event attendants, event security, parking, armed security, assistant leads, and guest services leads or shift supervisors. Estimated hours include 7,000 for event attendants, 36,500 for event security/parking, 1,000 for armed security, 4,000 for assistant leads, and 1,000 for shift supervisors. The submission deadline is October 29, 2026, with a pre-submittal meeting held via Microsoft Teams on October 20, 2026.
REQUIRED DELIVERABLES
Hourly Rate for Event Attendant (Estimate 7, 000 hours), Event Security/Parking (Estimate 36, 500 hours), Armed Security (Estimate 1, 000 hours), Assistant Lead (Estimate 4, 000 hours), Guest Services Lead / Shift Supervisor (Estimate 1000 hours)
REQUIRED ATTACHMENTS
10- Certificate of Insurance or Insurance Requirement Affidavit
- Affidavit of No Prohibited Interest
- Conflict of Interest
- Bidders Qualification Statement
- Supplemental Information
- Bid Endorsement Page
- Bid Form (Scoring Criteria)
- Company Overview (Scoring Criteria)
- Bidders Qualifications and Experiences (Scoring Criteria)
- References (Scoring Criteria)
REQUIRED STAFFING
7- Submit to
- https://allentx.ionwave.net/PublicDetail.aspx?bidID=2157&SourceType=1
- Scope location
- Allen, TX
Questions about this RFP
How do I respond to this RFP from City of Allen?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is October 29, 2026. The solicitation specifies required deliverables that must be addressed in your response. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: https://allentx.ionwave.net/PublicDetail.aspx?bidID=2157&SourceType=1.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including City of Allen in TX, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
What staffing is required for this project?
This solicitation outlines specific staffing requirements. The required roles include: Event Attendant, Event Security, Parking, Armed Security, Assistant Lead, Guest Services Lead, Shift Supervisor. Proposers should demonstrate relevant qualifications and experience for each required role.
What are the key deliverables?
The solicitation specifies the following deliverables: Hourly Rate for Event Attendant (Estimate 7, 000 hours), Event Security/Parking (Estimate 36, 500 hours), Armed Security (Estimate 1, 000 hours), Assistant Lead (Estimate 4, 000 hours), Guest Services Lead / Shift Supervisor (Estimate 1000 hours). Proposals should clearly address how each deliverable will be met.
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Where can I find more RFPs from City of Allen?
All active and historical solicitations from City of Allen are tracked and searchable. As a city agency, City of Allen regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What is the contract term for this solicitation?
The anticipated contract term is 1 year. Contract terms may include renewal options.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: Certificate of Insurance or Insurance Requirement Affidavit, Affidavit of No Prohibited Interest, Conflict of Interest, Bidders Qualification Statement, Supplemental Information, Bid Endorsement Page,. Additionally, proposals should address staffing requirements as outlined in the solicitation. Review the full document from City of Allen for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Allen, TX. Review the full solicitation for detailed scope requirements.