City and County of Butte-Silver Bow - Unified Communications and Telephone System Technology Refresh RFP 2026
Butte-Silver Bow (balance)County · Butte, MT- Due
- Oct 16, 2026
- Deadline passed
- Posted
- Sep 28, 2026
- Primary contact
- Scott Turner
- (406) 497-6200
The 30-second brief
The City and County of Butte-Silver Bow is soliciting proposals from qualified telecommunications and unified communications providers to modernize its existing enterprise telephone and unified communications environment. The project scope includes replacing approximately 380 legacy IP desk phones with current-generation supported devices, providing UC licensing for approximately 380 users, migrating existing physical call-control servers to a supported virtualized environment, and transitioning PRI-based PSTN connectivity to SIP trunking. Additional requirements involve enhancing call reporting and records preservation, supporting emergency-calling requirements including RAY BAUM'S Act and E911, and ensuring system resiliency, security, and business continuity. Proposals are due by October 16th, 2026, at 4:00 p.m. MST at the Butte-Silver Bow Clerk and Recorder's Office in Butte, Montana.
Technical Compliance (30), Implementation Approach (10), Vendor Qualifications (15), Relevant Experience (15), Support Capabilities (15), System Resiliency and Security (25), Total Cost of Ownership (25), Overall Value to BSB (30)
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Summary
The City and County of Butte-Silver Bow is soliciting proposals from qualified telecommunications and unified communications providers to modernize its existing enterprise telephone and unified communications environment.
The project scope includes replacing approximately 380 legacy IP desk phones with current-generation supported devices, providing UC licensing for approximately 380 users, migrating existing physical call-control servers to a supported virtualized environment, and transitioning PRI-based PSTN connectivity to SIP trunking. Additional requirements involve enhancing call reporting and records preservation, supporting emergency-calling requirements including RAY BAUM'S Act and E911, and ensuring system resiliency, security, and business continuity. Proposals are due by October 16th, 2026, at 4:00 p.m. MST at the Butte-Silver Bow Clerk and Recorder's Office in Butte, Montana.
EVALUATION CRITERIA
- Submit to
- 155 West Granite Street, 2nd Floor Room 208, Butte, MT 59701
- Scope location
- Butte, MT
- Reported agency
- City and County of Butte-Silver Bow
Questions about this RFP
How do I respond to this RFP from Butte-Silver Bow (balance)?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is October 16, 2026. Submissions should be delivered to: 155 West Granite Street, 2nd Floor Room 208, Butte, MT 59701. For questions, contact Scott Turner.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including Butte-Silver Bow (balance) in MT, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Scott Turner at (406) 497-6200. Questions and answers are typically shared with all prospective bidders.
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What are the evaluation criteria for this solicitation?
This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Technical Compliance (30), Implementation Approach (10), Vendor Qualifications (15), Relevant Experience (15), Support Capabilities (15), System Resiliency and Security (25), Total Cost of Ownership (..." Vendors should carefully align their proposals with each criterion to maximize their score.
Where can I find more RFPs from Butte-Silver Bow (balance)?
All active and historical solicitations from Butte-Silver Bow (balance) are tracked and searchable. As a county agency, Butte-Silver Bow (balance) regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. Review the full document from Butte-Silver Bow (balance) for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Butte, MT. Review the full solicitation for detailed scope requirements.