Ben Franklin Transit RFP Rider Information & Trip Planning 2025
Ben Franklin TransitPublic Authority · Richland, WA- Due
- Dec 9, 2025
- Deadline passed
- Posted
- Nov 10, 2025
- Primary contact
- Gabe Martin
- (509) 734-5193
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Summary
The selected vendor will provide a digital platform to improve the public transit rider experience by delivering real-time service information, trip planning, and two-way communication.
The platform must offer mobile (iOS and Android) and web access, integrate with existing transit data systems, and provide tools for managing live service updates.
- Submit to
- 1000 Columbia Park Trl, Richland, WA, 99352-4851
- Scope location
- Richland, WA
Questions about this RFP
How do I respond to this RFP from Ben Franklin Transit?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is December 9, 2025. Submissions should be delivered to: 1000 Columbia Park Trl, Richland, WA, 99352-4851. For questions, contact Gabe Martin.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including Ben Franklin Transit in WA, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Gabe Martin at (509) 734-5193. Questions and answers are typically shared with all prospective bidders.
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Where can I find more RFPs from Ben Franklin Transit?
All active and historical solicitations from Ben Franklin Transit are tracked and searchable. As a public authority agency, Ben Franklin Transit regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. Review the full document from Ben Franklin Transit for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Richland, WA. Review the full solicitation for detailed scope requirements.