Austin Community College District RFP Student Loan Default Prevention and Counseling Services 2026
Austin Community College DistrictHigher Ed · Austin, TX- Due
- Feb 25, 2026
- Deadline passed
- Posted
- Feb 6, 2026
- Primary contact
- John Gross
- (512) 223-1329
The 30-second brief
Austin Community College District (ACC) is soliciting proposals for Student Loan Default Prevention and Counseling Services. The selected respondent will be responsible for comprehensive student loan default prevention and borrower outreach services, including grace counseling, delinquency services, and default prevention strategies. The services must align with ACC's mission to maintain a student loan default rate below the federally mandated threshold.
Responsiveness of the respondent's proposal submittal (25%), Fairness and reasonableness of the proposed costs (20%), Quality, reliability and demonstrated experience of the respondent and past performance (20%), Demonstrated availability and skills of bilingual staff (15%), Presentations/Demonstrations (20%)
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Summary
Austin Community College District (ACC) is soliciting proposals for Student Loan Default Prevention and Counseling Services.
The selected respondent will be responsible for comprehensive student loan default prevention and borrower outreach services, including grace counseling, delinquency services, and default prevention strategies. The services must align with ACC's mission to maintain a student loan default rate below the federally mandated threshold.
EVALUATION CRITERIA
Responsiveness of the respondent's proposal submittal (25%), Fairness and reasonableness of the proposed costs (20%), Quality, reliability and demonstrated experience of the respondent and past performance (20%), Demonstrated availability and skills of bilingual staff (15%), Presentations/Demonstrations (20%)
REQUIRED ATTACHMENTS
7- Exhibit F - Pricing Response Sheet [EXCEL VERSION]
- Exhibit A - Certification Form
- Exhibit B-1
- Exhibit B-2
- Exhibit C-1
- Exhibit C-2
- Exhibit E
- Scope location
- Austin, Texas
Questions about this RFP
How do I respond to this RFP from Austin Community College District?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is February 25, 2026. Be sure to include all required attachments as outlined in the solicitation. For questions, contact John Gross.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including Austin Community College District in TX, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is John Gross at (512) 223-1329. Questions and answers are typically shared with all prospective bidders.
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What are the evaluation criteria for this solicitation?
This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Responsiveness of the respondent's proposal submittal (25%), Fairness and reasonableness of the proposed costs (20%), Quality, reliability and demonstrated experience of the respondent and past perfor..." Vendors should carefully align their proposals with each criterion to maximize their score.
Where can I find more RFPs from Austin Community College District?
All active and historical solicitations from Austin Community College District are tracked and searchable. As a higher ed agency, Austin Community College District regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: Exhibit F - Pricing Response Sheet [EXCEL VERSION], Exhibit A - Certification Form, Exhibit B-1, Exhibit B-2, Exhibit C-1, Exhibit C-2, Exhibit E. Review the full document from Austin Community College District for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Austin, Texas. Review the full solicitation for detailed scope requirements.