Alpena Community College AI Admissions Texting Platform RFP 2026
Alpena Community CollegeHigher Ed · Alpena, MI- Due
- Sep 10, 2026
- Deadline passed
- Contract term
- 3 years
- Primary contact
- Nick Brege
The 30-second brief
Alpena Community College (ACC) is requesting proposals for a three-year AI-driven texting platform to assist approximately 1,800 admitted applicants annually with enrollment steps. The solution must provide 24/7 proactive and two-way conversational SMS support for FAFSA, orientation, advising, registration, and payments. Key requirements include vendor-led knowledge management, staff prioritization tools, barrier identification (housing, food, financial), and integration with Ellucian Colleague and CRM Recruit. The vendor must provide applicant-level and aggregate reporting on engagement and conversion metrics. Proposals are due September 10, 2026, with a target implementation by late November 2026 to support the Spring 2027 semester.
Company overview, Solution description, Integration approach, Dashboards and reports, Security protocols, Implementation plan, Results/testimonials, Customer references, Three-year pricing
Fit with conversion goals, total cost and terms, usefulness of tools, demonstrated results and references, Ellucian environment support, implementation approach
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Summary
Alpena Community College (ACC) is requesting proposals for a three-year AI-driven texting platform to assist approximately 1,800 admitted applicants annually with enrollment steps.
The solution must provide 24/7 proactive and two-way conversational SMS support for FAFSA, orientation, advising, registration, and payments. Key requirements include vendor-led knowledge management, staff prioritization tools, barrier identification (housing, food, financial), and integration with Ellucian Colleague and CRM Recruit. The vendor must provide applicant-level and aggregate reporting on engagement and conversion metrics. Proposals are due September 10, 2026, with a target implementation by late November 2026 to support the Spring 2027 semester.
EVALUATION CRITERIA
6- Fit with conversion goals
- Total cost and terms
- Usefulness of tools
- Demonstrated results and references
- Ellucian environment support
- Implementation approach
REQUIRED DELIVERABLES
9- Company overview
- Solution description
- Integration approach
- Dashboards and reports
- Security protocols
- Implementation plan
- Results/testimonials
- Customer references
- Three-year pricing
- Submit to
- [email protected]
- Scope location
- Alpena, MI
Questions about this RFP
How do I respond to this RFP from Alpena Community College?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is September 10, 2026. The solicitation specifies required deliverables that must be addressed in your response. Submissions should be delivered to: [email protected]. For questions, contact Nick Brege.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including Alpena Community College in MI, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Nick Brege. Questions and answers are typically shared with all prospective bidders.
What are the key deliverables?
The solicitation specifies the following deliverables: Company overview, Solution description, Integration approach, Dashboards and reports, Security protocols, Implementation plan, Results/testimonials, Customer references, Three-year pricing. Proposals should clearly address how each deliverable will be met.
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What are the evaluation criteria for this solicitation?
This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Fit with conversion goals, total cost and terms, usefulness of tools, demonstrated results and references, Ellucian environment support, implementation approach" Vendors should carefully align their proposals with each criterion to maximize their score.
Where can I find more RFPs from Alpena Community College?
All active and historical solicitations from Alpena Community College are tracked and searchable. As a higher ed agency, Alpena Community College regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What is the contract term for this solicitation?
The anticipated contract term is 3 years. Contract terms may include renewal options.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. Review the full document from Alpena Community College for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Alpena, MI. Review the full solicitation for detailed scope requirements.