PROJECTCONTRACT AWARD

Granicus 311 call center renewal

City of Jackson
Detected
Nov 3, 2026
4 days ago
Sector
Information Technology
Detected 4 days agoNov 3

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From the meeting

The council had an order on the agenda to authorize the mayor to execute a 12-month agreement with renewal with Granicus, LLC for an integrated solution for the mayor's 311 call center/action line. The solution provides mobile-based and web-based access. The agenda did not record a vote outcome, so the item was scheduled for consideration on November 3, 2026.

If executed, the 12-month term would continue the city's use of Granicus for 311 access.

Meeting date
November 3, 2026
Agency
City of Jackson

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