311 Action Line renewal with Granicus
City of JacksonMississippi- Detected
- Nov 3, 2026
- 4 days ago
- Sector
- Information Technology
- Est. value
- Free account
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From the meeting
At its November 3, 2026 meeting, the council scheduled a 12-month renewal with Granicus, LLC for a mobile-based and web-based solution for the Mayor's 311 Call Center/Action Line. 32, including Service Request Management Module for Essentials, Essentials Base Integration, and Single Sign-On. The prior agreement had been approved on November 5, 2024, and allowed automatic renewal unless notice of non-renewal was given.
Decision state: vote scheduled.
- Meeting date
- November 3, 2026
- Agency
- City of Jackson
Questions about this project
What is a pre-RFP?
A pre-RFP is an early indicator that a government agency is planning a purchase — a project discussed in a board meeting, a budget line item, a new hire, or a grant award — captured before a formal RFP or bid is published. Acting on pre-RFPs gives SLED and B2G vendors months of lead time to build relationships and shape requirements.
When will City of Jackson issue an RFP for this project?
Pre-RFPs typically surface 6–18 months before a formal solicitation is published. Civic IQ tracks City of Jackson's meeting records, agendas, and budgets continuously and updates this pre-RFP as the project moves through the buying cycle toward an RFP.
How can vendors engage with City of Jackson before the RFP is published?
Vendors who reach out during the planning window can help shape requirements and build relationships with the decision-makers running the project. A free Civic IQ account sends you the pre-RFPs that fit what you sell, with the AI brief and the decision makers for the top matches in each digest.
Where can I find more information technology government opportunities in Mississippi?
Civic IQ monitors board meetings, agendas, budgets, and capital plans from 100,000+ state and local agencies and surfaces information technology pre-RFPs in Mississippi as soon as they appear — months before they reach bid portals.