Utility billing refund procedures update
City of San AugustineTexas- Detected
- Oct 20, 2026
- 18 days ago
- Sector
- Utilities
Get pre-RFPs like this one as they surface.
Get briefs like this freeFree account · 30-second setup · No credit card
From the meeting
On October 20, 2026, the council adopted Ordinance No. 2026-011 to establish utility billing procedures and adjustments for billing errors. The ordinance sets refund and credit rules for overbills, underbills, meter errors, and inactive accounts.
This creates a clearer billing control environment for the city utility operation, and it may affect future meter, billing, and customer service work.
- Meeting date
- October 20, 2026
- Agency
- City of San Augustine
Questions about this project
What is a pre-RFP?
A pre-RFP is an early indicator that a government agency is planning a purchase — a project discussed in a board meeting, a budget line item, a new hire, or a grant award — captured before a formal RFP or bid is published. Acting on pre-RFPs gives SLED and B2G vendors months of lead time to build relationships and shape requirements.
When will City of San Augustine issue an RFP for this project?
Pre-RFPs typically surface 6–18 months before a formal solicitation is published. Civic IQ tracks City of San Augustine's meeting records, agendas, and budgets continuously and updates this pre-RFP as the project moves through the buying cycle toward an RFP.
How can vendors engage with City of San Augustine before the RFP is published?
Vendors who reach out during the planning window can help shape requirements and build relationships with the decision-makers running the project. A free Civic IQ account sends you the pre-RFPs that fit what you sell, with the AI brief and the decision makers for the top matches in each digest.
Where can I find more utilities government opportunities in Texas?
Civic IQ monitors board meetings, agendas, budgets, and capital plans from 100,000+ state and local agencies and surfaces utilities pre-RFPs in Texas as soon as they appear — months before they reach bid portals.