Statewide 911 call handling system
Emergency Medical Services Advisory Committee | State of HawaiiHawaii- Detected
- Oct 23, 2026
- 21 days ago
- Sector
- Public Safety
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From the meeting
At its October 23, 2026 meeting, the council heard testimony on Solicitation RICA-HTH-730-BP1-PS-911 for the statewide 911 call handling system. The solicitation closed on August 28, 2026. The testimony said the issued scope had no requirement for accessibility, effective communication, or direct access for callers who are deaf, hard of hearing, DeafBlind, or have speech disabilities.
The speaker urged those requirements to be written into the contract and implementation, and that the system be tested before live calls.
- Meeting date
- October 23, 2026
- Agency
- Emergency Medical Services Advisory Committee | State of Hawaii
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