CONTRACTPENDING

OPCD Plans Migration From Cisco 311 Platform

Document date: Feb 3, 2026

What it covers

OPCD is migrating its 311 operations away from Cisco Call Center Express software and hardware. The planned transition has been delayed because of changes to the vendor delivery timetable for required feature additions.

Who holds it

CISCO holds this technology contract with Orleans Parish Communication District. Its other public contracts on record include work for School Town Of Munster and Retirement Pension Plan.

Hear about the next contract at Orleans Parish Communication District early.

Get pre-RFP alerts free

Free account · 30-second setup · No credit card

Prefer ChatGPT or Claude? Ask Civic IQ about this contract →

Contract details

Contract type: Technology
Document date: February 3, 2026
Vendor: CISCO
Agency: Orleans Parish Communication District
Source document: Orleans Parish Communication District Minutes Regular Board Meeting 2026-02-03 (Minutes)

CISCO's other public contracts

School Town Of Munster, IndianaCisco SMARTnet Annual Renewal Recommended for Approval · Nov 5, 2026Undisclosed Retirement Pension Plan, KansasBPU Discusses $330,000 Cisco Host Replacement Project · Nov 4, 2026$330K Putnam County School District, FloridaPutnam Approves $795,549 Cisco E-Rate Technology Purchase · Nov 3, 2026 Fond du Lac County, WisconsinFond du Lac County Plans Cisco Core Switch Replacement · Nov 3, 2026$162.4K South Central Library System, WisconsinSCLS Eliminates Cisco Hardware Support Contracts · Nov 3, 2026Undisclosed All CISCO contractsVendor profile

More Orleans Parish Communication District contracts

CARBYNEOPCD Continues Carbyne AI 911 Call Triage Contract · Apr 14, 2026Undisclosed CARBYNEOPCD Considers Carbyne Licenses for 311 Operations · Apr 14, 2026Undisclosed QUICKBASEOPCD Plans No-Cost Replacement of Quickbase Application · Feb 3, 2026 City of New OrleansOPCD Enters Five-Year Agreement With New Orleans · Feb 3, 2026Undisclosed CARBYNEOPCD Plans Carbyne Migration for 311 Operations · Feb 3, 2026Undisclosed All Orleans Parish Communication District activityAgency profile

Questions about this contract

Who was awarded the technology contract by Orleans Parish Communication District?

CISCO was awarded this technology contract by Orleans Parish Communication District, as recorded on February 3, 2026.

What type of contract is this?

This is a Technology contract, documented as a minutes record.

Where was this contract approved?

This contract appears in Orleans Parish Communication District Minutes Regular Board Meeting 2026-02-03 (Minutes), dated February 3, 2026 from Orleans Parish Communication District. Civic IQ extracts contract records directly from agency meeting documents and solicitations.

What other contracts does CISCO hold?

CISCO may hold additional government contracts. View their full contract history, the agencies they serve, and total tracked spend on their Civic IQ vendor profile.

Show 1 more question

What is Orleans Parish Communication District currently buying?

Explore Orleans Parish Communication District's vendors, signed contracts, and active RFPs on their Civic IQ agency profile.

Work in government? Get Civic IQ free →

More Orleans Parish Communication District contracts →Browse all agencies in Louisiana →