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OPCD Continues Carbyne AI 911 Call Triage Contract

Orleans Parish Communication District
Document date
Apr 14, 2026

The 30-second brief

What it covers

Orleans Parish Communication District continues using Carbyne’s AI agent under its existing contract to triage 911 motor-vehicle-accident calls. The AI technology has operated for approximately two years, with OPCD continuing quality-assurance reviews.

Who holds it

CARBYNE holds this technology contract with Orleans Parish Communication District. Its other public contracts on record include work for Muskogee County and City of Rochester.

What happens next

Term as filed: Ongoing; AI agent deployed approximately two years before April 14, 2026.

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Contract details

Contract type
Technology
Document date
April 14, 2026
Term
Ongoing; AI agent deployed approximately two years before April 14, 2026
Vendor
CARBYNE
Agency
Orleans Parish Communication District
Source document
Orleans Parish Communication District Minutes Regular Board Meeting 2026-04-14 (Minutes)

CARBYNE's other public contracts

Muskogee County, OklahomaEmergency Dispatch Equipment Purchase Set for Discussion · Oct 22, 2026UndisclosedMuskogee County, OklahomaEmergency Carbyne Dispatch Equipment Purchase on Agenda · Oct 22, 2026UndisclosedCity of Rochester, MichiganRochester Approves 2026 PSAP Agreement With Carbyne · Sep 28, 2026UndisclosedWilliams County, OhioNG911 Committee to Discuss Carbyne Call Handling Solution · Sep 22, 2026UndisclosedMulti Agency Communications Center (Macc 911), WashingtonCarbyne Participates in MACC Exacom SLR Deployment · Sep 10, 2026UndisclosedAll CARBYNE contractsVendor profile

More Orleans Parish Communication District contracts

CARBYNEOPCD Considers Carbyne Licenses for 311 Operations · Apr 14, 2026UndisclosedQUICKBASEOPCD Plans No-Cost Replacement of Quickbase Application · Feb 3, 2026CISCOOPCD Plans Migration From Cisco 311 Platform · Feb 3, 2026UndisclosedCity of New OrleansOPCD Enters Five-Year Agreement With New Orleans · Feb 3, 2026UndisclosedCARBYNEOPCD Plans Carbyne Migration for 311 Operations · Feb 3, 2026UndisclosedAll Orleans Parish Communication District activityAgency profile

Questions about this contract

Who was awarded the technology contract by Orleans Parish Communication District?

CARBYNE was awarded this technology contract by Orleans Parish Communication District, as recorded on April 14, 2026.

What type of contract is this?

This is a Technology contract, documented as a minutes record.

Where was this contract approved?

This contract appears in Orleans Parish Communication District Minutes Regular Board Meeting 2026-04-14 (Minutes), dated April 14, 2026 from Orleans Parish Communication District. Civic IQ extracts contract records directly from agency meeting documents and solicitations.

What other contracts does CARBYNE hold?

CARBYNE may hold additional government contracts. View their full contract history, the agencies they serve, and total tracked spend on their Civic IQ vendor profile.

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What is Orleans Parish Communication District currently buying?

Explore Orleans Parish Communication District's vendors, signed contracts, and active RFPs on their Civic IQ agency profile.

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