CONTRACTAMENDED

Talkdesk Call Center Software Funding Increased

Coyote Springs (Water Resources) General Improvement District logoCoyote Springs (Water Resources) General Improvement District
Disclosed value
Not to exceed $1,110,000 in the current contract year and $1,400,000 in the following contract year; annual increases of up to 8 percent thereafter
From agenda
Document date
Jan 6, 2026
Term
Through December 26, 2030
Renews
Free account

The 30-second brief

What it covers

The Las Vegas Valley Water District approved additional funding for its Talkdesk, Inc. call center software licensing and services agreement. Funding is capped at $1.11 million in the current contract year and $1.4 million in the following year, with annual increases through December 26, 2030.

Who holds it

Talkdesk Inc holds this technology contract with Coyote Springs (Water Resources) General Improvement District. Its other public contracts on record include work for City of Columbus.

What happens next

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Contract details

Contract type
Technology
Amount
Not to exceed $1,110,000 in the current contract year and $1,400,000 in the following contract year; annual increases of up to 8 percent thereafter
Document date
January 6, 2026
Term
Through December 26, 2030
Renews
On record
Source document
Las Vegas Valley Water District Agenda January 6, 2026 (Agenda)

Talkdesk Inc's other public contracts

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Questions about this contract

Who was awarded the technology contract by Coyote Springs (Water Resources) General Improvement District?

Talkdesk Inc was awarded this technology contract by Coyote Springs (Water Resources) General Improvement District, as recorded on January 6, 2026. The contract value is Not to exceed $1,110,000 in the current contract year and $1,400,000 in the following contract year; annual increases of up to 8 percent thereafter.

How much is the Talkdesk Inc contract with Coyote Springs (Water Resources) General Improvement District worth?

The Talkdesk Inc contract with Coyote Springs (Water Resources) General Improvement District is valued at Not to exceed $1,110,000 in the current contract year and $1,400,000 in the following contract year; annual increases of up to 8 percent thereafter, covering technology work.

What type of contract is this?

This is a Technology contract, documented as a agenda record, structured as a not-to-exceed (ceiling) agreement.

Where was this contract approved?

This contract appears in Las Vegas Valley Water District Agenda January 6, 2026 (Agenda), dated January 6, 2026 from Coyote Springs (Water Resources) General Improvement District. Civic IQ extracts contract records directly from agency meeting documents and solicitations.

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What other contracts does Talkdesk Inc hold?

Talkdesk Inc may hold additional government contracts. View their full contract history, the agencies they serve, and total tracked spend on their Civic IQ vendor profile.

What is Coyote Springs (Water Resources) General Improvement District currently buying?

Explore Coyote Springs (Water Resources) General Improvement District's vendors, signed contracts, and active RFPs on their Civic IQ agency profile.

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