Talkdesk IVR System Contract Renewed
City of ColumbusCity · Columbus, OH- Disclosed value
- $579,443.00
- From minutes
- Document date
- Jun 29, 2026
- Term
- renewal term (unspecified length)
The 30-second brief
Council renewed the City’s contract with Talkdesk Inc. for the Integrated Voice Response Replacement System, authorizing $579,443 in technology operating funds. The ordinance declares an emergency to ensure continuity of call-handling services.
Talkdesk Inc holds this technology contract with City of Columbus. Its other public contracts on record include work for Central Arizona College.
Term as filed: renewal term (unspecified length).
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Contract details
- Contract type
- Technology
- Amount
- $579,443.00
- Document date
- June 29, 2026
- Term
- renewal term (unspecified length)
- Vendor
- Talkdesk Inc
- Agency
- City of Columbus
- Source document
- City of Columbus Minutes Regular Meeting No. 33 2026-06-29 (Minutes)
Talkdesk Inc's other public contracts
More City of Columbus contracts
Questions about this contract
Who was awarded the technology contract by City of Columbus?
Talkdesk Inc was awarded this technology contract by City of Columbus, as recorded on June 29, 2026. The contract value is $579,443.00.
How much is the Talkdesk Inc contract with City of Columbus worth?
The Talkdesk Inc contract with City of Columbus is valued at $579,443.00, covering technology work.
What type of contract is this?
This is a Technology contract, documented as a minutes record.
Where was this contract approved?
This contract appears in City of Columbus Minutes Regular Meeting No. 33 2026-06-29 (Minutes), dated June 29, 2026 from City of Columbus. Civic IQ extracts contract records directly from agency meeting documents and solicitations.
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What other contracts does Talkdesk Inc hold?
Talkdesk Inc may hold additional government contracts. View their full contract history, the agencies they serve, and total tracked spend on their Civic IQ vendor profile.
What is City of Columbus currently buying?
Explore City of Columbus's vendors, signed contracts, and active RFPs on their Civic IQ agency profile.