Lumen Support Change Drives Platteville Phone Review
City of PlattevilleCity · Platteville, WI- Document date
- Nov 14, 2026
The 30-second brief
Platteville is reviewing its legacy phone system after Lumen stopped supporting the CenturyLink-era ShoreTel VOIP platform. The City expects to evaluate replacement options before manufacturer support ends in 2029.
LUMEN holds this technology contract with City of Platteville. Its other public contracts on record include work for City of Beresford and Black Hawk County.
Term as filed: Support ended or transferred after the 2017 system installation; replacement planning extends through 2029.
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Contract details
- Contract type
- Technology
- Document date
- November 14, 2026
- Term
- Support ended or transferred after the 2017 system installation; replacement planning extends through 2029
- Vendor
- LUMEN
- Agency
- City of Platteville
- Source document
- City of Platteville Budget Capital Improvement Plan 2027-2031 (Budget)
LUMEN's other public contracts
More City of Platteville contracts
Questions about this contract
Who was awarded the technology contract by City of Platteville?
LUMEN was awarded this technology contract by City of Platteville, as recorded on November 14, 2026.
What type of contract is this?
This is a Technology contract, documented as a budget record.
Where was this contract approved?
This contract appears in City of Platteville Budget Capital Improvement Plan 2027-2031 (Budget), dated November 14, 2026 from City of Platteville. Civic IQ extracts contract records directly from agency meeting documents and solicitations.
What other contracts does LUMEN hold?
LUMEN may hold additional government contracts. View their full contract history, the agencies they serve, and total tracked spend on their Civic IQ vendor profile.
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What is City of Platteville currently buying?
Explore City of Platteville's vendors, signed contracts, and active RFPs on their Civic IQ agency profile.
