TECHNOLOGYONGOING

Insight Public Sector to Implement New Helpdesk Solution

City staff reported COF Contract No. 2026-0196 with Insight Public Sector for implementation of a new helpdesk solution. The agreement provides an updated platform for managing IT support requests.

Status
ONGOING
Document date
August 25, 2026
Contract type
TECHNOLOGY
Vendor
Insight Public Sector
Agency
City of Franklin · TN

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Motive logo
Veritone logo
TerraCycle logo
Cyvl logo
WithersRavenel logo
Derivita logo
Comcate logo
SafeTouch logo
IANS Research logo
Motive logo
Veritone logo
TerraCycle logo
Cyvl logo
WithersRavenel logo
Derivita logo
Comcate logo
SafeTouch logo
IANS Research logo
Motive logo
Veritone logo
TerraCycle logo
Cyvl logo
WithersRavenel logo
Derivita logo
Comcate logo
SafeTouch logo
IANS Research logo

Scope & details

The full contract record, as filed.

Contract type
TECHNOLOGY
Document type
Minutes
Source document
City of Franklin Board of Mayor & Aldermen Meeting Minutes 2026-08-25

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Frequently asked questions

Common questions about this contract, answered from the record.

Who was awarded the technology contract by City of Franklin?

Insight Public Sector was awarded this technology contract by City of Franklin, as recorded on August 25, 2026.

What type of contract is this?

This is a Technology contract, documented as a minutes record.

Where was this contract approved?

This contract appears in City of Franklin Board of Mayor & Aldermen Meeting Minutes 2026-08-25 (Minutes), dated August 25, 2026 from City of Franklin. Civic IQ extracts contract records directly from agency meeting documents and solicitations.

What other contracts does Insight Public Sector hold?

Insight Public Sector may hold additional government contracts. View their full contract history, the agencies they serve, and total tracked spend on their Civic IQ vendor profile.

View Insight Public Sector's profile

What is City of Franklin currently buying?

Explore City of Franklin's vendors, signed contracts, and active RFPs on their Civic IQ agency profile.

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