TECHNOLOGYAPPROVED

City of Franklin Awards Technology Contract to Insight Public Sector (August 2026)

City staff have executed COF Contract No. 2026-0196 with Insight Public Sector to implement a new helpdesk solution for municipal operations. The agreement modernizes the City’s IT support and ticketing capabilities.

Status
APPROVED
Document date
August 25, 2026
Contract type
TECHNOLOGY
Vendor
Insight Public Sector
Agency
City of Franklin · TN

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TerraCycle logo
Cyvl logo
WithersRavenel logo
Derivita logo
Comcate logo
SafeTouch logo
IANS Research logo
Motive logo
Veritone logo
TerraCycle logo
Cyvl logo
WithersRavenel logo
Derivita logo
Comcate logo
SafeTouch logo
IANS Research logo
Motive logo
Veritone logo
TerraCycle logo
Cyvl logo
WithersRavenel logo
Derivita logo
Comcate logo
SafeTouch logo
IANS Research logo

Scope & details

The full contract record, as filed.

Contract type
TECHNOLOGY
Renewal
Renewal or subscription terms for the helpdesk solution are not specified in the agenda and would be defined in the contract, likely including annual or multi-year options.
Document type
Agenda
Source document
City of Franklin Board of Mayor & Aldermen Meeting Agenda 2026-08-25

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Frequently asked questions

Common questions about this contract, answered from the record.

Who was awarded the technology contract by City of Franklin?

Insight Public Sector was awarded this technology contract by City of Franklin, as recorded on August 25, 2026.

What type of contract is this?

This is a Technology contract, documented as a agenda record.

Where was this contract approved?

This contract appears in City of Franklin Board of Mayor & Aldermen Meeting Agenda 2026-08-25 (Agenda), dated August 25, 2026 from City of Franklin. Civic IQ extracts contract records directly from agency meeting documents and solicitations.

What other contracts does Insight Public Sector hold?

Insight Public Sector may hold additional government contracts. View their full contract history, the agencies they serve, and total tracked spend on their Civic IQ vendor profile.

View Insight Public Sector's profile

What is City of Franklin currently buying?

Explore City of Franklin's vendors, signed contracts, and active RFPs on their Civic IQ agency profile.

View City of Franklin's profile

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