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Charleston Continues Using Citibot Civic Chatbot

City of Charleston city logoCity of Charleston city
Document date
Nov 11, 2026
Term
Ongoing

The 30-second brief

What it covers

Charleston continues using Citibot’s chatbot technology for civic engagement and customer service. The tool gives residents and visitors mobile access to City information.

Who holds it

CITIBOT holds this technology contract with City of Charleston city. Its other public contracts on record include work for City of Winter Haven and Johnson County.

What happens next

Term as filed: Ongoing.

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Contract details

Contract type
Technology
Document date
November 11, 2026
Term
Ongoing
Vendor
CITIBOT
Agency
City of Charleston city
Source document
City of Charleston city Budget 2026 City of Charleston Budget Book - FINAL_202605130932228384 2026-11-11 (Budget)

CITIBOT's other public contracts

City of Winter Haven, FloridaCitibot Communication Platform Renewal Scheduled for Review · Oct 26, 2026UndisclosedCity of Winter Haven, FloridaWinter Haven Renews Citibot Communication Platform · Oct 23, 2026UndisclosedCity of Winter Haven, FloridaCity Seeks Renewal of Citibot Communication Platform · Oct 23, 2026UndisclosedJohnson County, IowaCitibot Queued for Future Multilingual Web Evaluation · Oct 14, 2026UndisclosedTown of Jonesborough, TennesseeJonesborough Works With Citibot On ADA Compliance · Oct 12, 2026UndisclosedAll CITIBOT contractsVendor profile

More City of Charleston city contracts

Tyler TechTyler Tech Shortlisted for Government Management System · Nov 11, 2026UndisclosedU.S. Army Corps of Engineers (Usace)Charleston Funds USACE Flood Risk Study Match · Nov 11, 2026$1MENERGOVEnergov Shortlisted for Government Management System · Nov 11, 2026UndisclosedPLUG-N-PAYCharleston Identifies Plug-N-Pay Payment Processor · Nov 11, 2026UndisclosedACCELAAccela Shortlisted for Government Management System · Nov 11, 2026UndisclosedAll City of Charleston city activityAgency profile

Questions about this contract

Who was awarded the technology contract by City of Charleston city?

CITIBOT was awarded this technology contract by City of Charleston city, as recorded on November 11, 2026.

What type of contract is this?

This is a Technology contract, documented as a budget record.

Where was this contract approved?

This contract appears in City of Charleston city Budget 2026 City of Charleston Budget Book - FINAL_202605130932228384 2026-11-11 (Budget), dated November 11, 2026 from City of Charleston city. Civic IQ extracts contract records directly from agency meeting documents and solicitations.

What other contracts does CITIBOT hold?

CITIBOT may hold additional government contracts. View their full contract history, the agencies they serve, and total tracked spend on their Civic IQ vendor profile.

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What is City of Charleston city currently buying?

Explore City of Charleston city's vendors, signed contracts, and active RFPs on their Civic IQ agency profile.

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