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Hyper non-emergency call taking software purchase

City of Bountiful logoCity of Bountiful
Disclosed value
$60,000
From agendapacket
Document date
Mar 10, 2026

The 30-second brief

What it covers

The Bountiful Police Department seeks Council approval to purchase Hyper non-emergency call taking software for $60,000 under a three-year, year-to-year structure. The AI-assisted system is expected to handle up to 75% of non-emergency calls, easing dispatcher workload and improving bilingual call handling.

Who holds it

HYPER holds this technology contract with City of Bountiful. Its other public contracts on record include work for City of Brentwood and Salt Lake Valley Emergency Communications Center.

What happens next

Term as filed: Three-year year-to-year contract; first year cost $20,000; 90-day prorated test period.

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Contract details

Contract type
Technology
Amount
$60,000
Document date
March 10, 2026
Term
Three-year year-to-year contract; first year cost $20,000; 90-day prorated test period
Vendor
HYPER
Agency
City of Bountiful
Source document
Bountiful City Council Agenda Packet 2026-03-10 (AgendaPacket)

HYPER's other public contracts

City of Brentwood, MissouriAI Call Triage RFP Delayed for Hyper Technology · Oct 28, 2026UndisclosedSalt Lake Valley Emergency Communications Center, UtahVECC Selects Hyper for Five-Year Non-Emergency AI · May 20, 2026City of Bountiful, UtahCity approves AI non-emergency call software from Hyper · Apr 28, 2026$60KCity of Agnes, KansasThree-Year Call Automation Contract Approved with Hyper · Mar 19, 2026City of Agnes, KansasThree-Year Hyper Call Automation Contract Proposed · Mar 12, 2026All HYPER contractsVendor profile

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Questions about this contract

Who was awarded the technology contract by City of Bountiful?

HYPER was awarded this technology contract by City of Bountiful, as recorded on March 10, 2026. The contract value is $60,000.

How much is the HYPER contract with City of Bountiful worth?

The HYPER contract with City of Bountiful is valued at $60,000, covering technology work.

What type of contract is this?

This is a Technology contract, documented as a agendapacket record.

Where was this contract approved?

This contract appears in Bountiful City Council Agenda Packet 2026-03-10 (AgendaPacket), dated March 10, 2026 from City of Bountiful. Civic IQ extracts contract records directly from agency meeting documents and solicitations.

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What other contracts does HYPER hold?

HYPER may hold additional government contracts. View their full contract history, the agencies they serve, and total tracked spend on their Civic IQ vendor profile.

What is City of Bountiful currently buying?

Explore City of Bountiful's vendors, signed contracts, and active RFPs on their Civic IQ agency profile.

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