County Amends Qualifacts EHR Contract With Performance KPIs

The Legislature authorized an addendum to its EHR and revenue cycle management contract with Qualifacts Systems, LLC for the Community Mental Health Center. The amendment establishes a one-year RCMS performance review with specific KPIs and allows penalty-free termination of RCMS services if benchmarks are not met.

Scope & details

The full contract record, as filed.

Contract type

TECHNOLOGY

Contract term

One-year RCMS performance review period August 1, 2026 – July 31, 2027 within broader EHR contract term

Renewal date

2027-07-31

Renewal

Existing multi-year Qualifacts agreement continues, with a one-year RCMS review from August 1, 2026 to July 31, 2027 and an option to terminate RCMS without penalty if performance thresholds are missed.

Document type

AgendaPacket

Source document

Cayuga County Legislature Agenda Packet 2026-08-25

Frequently asked questions

Common questions about this contract, answered from the record.

Who was awarded the technology contract by Cayuga County?

Qualifacts Systems Llc was awarded this technology contract by Cayuga County, as recorded on August 25, 2026.

What type of contract is this?

This is a Technology contract, documented as a agendapacket record.

Where was this contract approved?

This contract appears in Cayuga County Legislature Agenda Packet 2026-08-25 (AgendaPacket), dated August 25, 2026 from Cayuga County. Civic IQ extracts contract records directly from agency meeting documents and solicitations.

What other contracts does Qualifacts Systems Llc hold?

Qualifacts Systems Llc may hold additional government contracts. View their full contract history, the agencies they serve, and total tracked spend on their Civic IQ vendor profile.

View Qualifacts Systems Llc's profile

What is Cayuga County currently buying?

Explore Cayuga County's vendors, signed contracts, and active RFPs on their Civic IQ agency profile.

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