CONTRACTAPPROVED

Tyler Water Utilities Awards Technology Contract to SALESFORCE (April 2026)

Tyler Water Utilities logoTyler Water Utilities
Approved
Apr 8, 2026

The 30-second brief

What it covers

Tyler City Council will approve software licensing agreements with Salesforce to power the City’s customer service portal and Agentforce platform. The deal underpins a new customer relationship management system for handling service requests and interactions.

Who holds it

SALESFORCE holds this technology contract with Tyler Water Utilities. Its other public contracts on record include work for City of Cleveland and NYC-Mayor s Office of Contract Services.

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Contract details

Contract type
Technology
Document date
April 8, 2026
Source document
City of Tyler City Council Agenda April 2026 (Agenda)

SALESFORCE's other public contracts

More Tyler Water Utilities contracts

Questions about this contract

Who was awarded the technology contract by Tyler Water Utilities?

SALESFORCE was awarded this technology contract by Tyler Water Utilities, as recorded on April 8, 2026.

What type of contract is this?

This is a Technology contract, documented as a agenda record.

Where was this contract approved?

This contract appears in City of Tyler City Council Agenda April 2026 (Agenda), dated April 8, 2026 from Tyler Water Utilities. Civic IQ extracts contract records directly from agency meeting documents and solicitations.

What other contracts does SALESFORCE hold?

SALESFORCE may hold additional government contracts. View their full contract history, the agencies they serve, and total tracked spend on their Civic IQ vendor profile.

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What is Tyler Water Utilities currently buying?

Explore Tyler Water Utilities's vendors, signed contracts, and active RFPs on their Civic IQ agency profile.

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