Tyler Water Utilities Awards Technology Contract to SALESFORCE (April 2026)
- Approved
- Apr 8, 2026
The 30-second brief
Tyler City Council will approve software licensing agreements with Salesforce to power the City’s customer service portal and Agentforce platform. The deal underpins a new customer relationship management system for handling service requests and interactions.
SALESFORCE holds this technology contract with Tyler Water Utilities. Its other public contracts on record include work for City of Cleveland and NYC-Mayor s Office of Contract Services.
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Contract details
- Contract type
- Technology
- Document date
- April 8, 2026
- Vendor
- SALESFORCE
- Agency
- Tyler Water Utilities
- Source document
- City of Tyler City Council Agenda April 2026 (Agenda)
SALESFORCE's other public contracts
More Tyler Water Utilities contracts
Questions about this contract
Who was awarded the technology contract by Tyler Water Utilities?
SALESFORCE was awarded this technology contract by Tyler Water Utilities, as recorded on April 8, 2026.
What type of contract is this?
This is a Technology contract, documented as a agenda record.
Where was this contract approved?
This contract appears in City of Tyler City Council Agenda April 2026 (Agenda), dated April 8, 2026 from Tyler Water Utilities. Civic IQ extracts contract records directly from agency meeting documents and solicitations.
What other contracts does SALESFORCE hold?
SALESFORCE may hold additional government contracts. View their full contract history, the agencies they serve, and total tracked spend on their Civic IQ vendor profile.
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What is Tyler Water Utilities currently buying?
Explore Tyler Water Utilities's vendors, signed contracts, and active RFPs on their Civic IQ agency profile.