Civic IQ
RFPCLOSED

Vancouver Housing Authority IT Managed Services RFP

Housing Authority of the city of Vancouver, Vancouver, WA·Local Housing Authority
Jan 21, 2026
Posted Date
Feb 25, 2026
Submission Deadline
Reported Agency
Vancouver Housing Authority
Primary Contact
Dan Queck
Contract Term
3 years
Duration
60 months
Scope Location
Vancouver, Washington
Submission Address
[email protected]

Summary

Vancouver Housing Authority (VHA) is seeking quotes from qualified information technology vendors to provide managed services for its IT environment. The RFP outlines the scope of services, response format, selection criteria, and submission deadlines.

Evaluation Criteria

VHA intends to enter into a long-term relationship with a well-established vendor whose service offerings, management philosophy, and support policies come closest to meeting VHA's needs. The selected vendor must be well-established, financially stable, have a commitment to attracting and retaining excellent technical staff, and have a proven track record of client satisfaction. Responsiveness to client suggestions for improvements and a good fit between vendor and VHA staff are also important.

Required Deliverables

Executive summary, Completed pricing response form, Vendor profile information, Three references, Identification of exceptions, Completed Comply/Exception Form, Assumptions and prerequisites, Sample MSP contract with SLA, Electronic copies of ticketing system dashboard and weekly/monthly system health reports, Cybersecurity posture documentation, Documentation of proposed service offerings.

Required Attachments

Appendix A (Excel format) for pricing, Appendix B (Standard Insurance Requirements), Appendix C (Standard Terms and Conditions), Appendix D (Sample Contract)

Required Staffing Roles

IT support labor
78
days late

This was decided in a budget meeting long before the RFP was public. Civic IQ had it then. Next one doesn't have to get away.

Frequently Asked Questions

How do I respond to this RFP from Housing Authority of the city of Vancouver?

To respond, review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is February 25, 2026. Proposals should be submitted to: [email protected]. For questions, contact Dan Queck.

What are the evaluation criteria for this solicitation?

This solicitation includes specific evaluation criteria that will be used to score proposals. Key factors are outlined in the Evaluation Criteria section above. Vendors should carefully align their proposals with each criterion to maximize their score.

Where can I find more RFPs from Housing Authority of the city of Vancouver?

Civic IQ tracks all active and historical solicitations from Housing Authority of the city of Vancouver. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts — giving you a complete picture of the procurement landscape.

What is the contract term for this solicitation?

The anticipated contract term is 3 years. Contract terms may include renewal options. Review the full solicitation document for details on renewal periods, performance benchmarks, and termination clauses.

What documents are required to bid on this RFP?

Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications or licenses, past performance references, and any forms or attachments specified in the solicitation. Review the full document from Housing Authority of the city of Vancouver for the complete list of required submissions.

Can small businesses or minority-owned firms bid on this RFP?

Most government agencies, including Housing Authority of the city of Vancouver in WA, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Some solicitations include set-aside provisions or evaluation preferences for these firms. Check the full solicitation for any small business participation goals or requirements.

What happens after the RFP submission deadline?

After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This process typically includes an initial compliance check, technical evaluation, cost analysis, and may involve oral presentations or interviews with shortlisted vendors. The timeline from submission to award varies but usually takes several weeks to months.

Can I ask questions about this solicitation before submitting?

Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact for this solicitation is Dan Queck. Questions and answers are typically shared with all prospective bidders to ensure fairness. Check the solicitation for the question submission deadline and process.

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