Vancouver Housing Authority IT Managed Services RFP
Housing Authority of the city of VancouverLocal Housing Authority · Vancouver, WA- Due
- Feb 25, 2026
- Deadline passed
- Posted
- Jan 21, 2026
- Contract term
- 3 years
- Primary contact
- Dan Queck
The 30-second brief
Vancouver Housing Authority (VHA) is seeking quotes from qualified information technology vendors to provide managed services for its IT environment. The RFP outlines the scope of services, response format, selection criteria, and submission deadlines.
Executive summary, Completed pricing response form, Vendor profile information, Three references, Identification of exceptions, Completed Comply/Exception Form, Assumptions and prerequisites, Sample MSP contract with SLA, Electronic copies of ticketing system dashboard and weekly/monthly system health reports, Cybersecurity posture documentation, Documentation of proposed service offerings.
VHA intends to enter into a long-term relationship with a well-established vendor whose service offerings, management philosophy, and support policies come closest to meeting VHA's needs. The selected vendor must be well-established, financially stable, have a commitment to attracting and retaining excellent technical staff, and have a proven track record of client satisfaction. Responsiveness to client suggestions for improvements and a good fit between vendor and VHA staff are also important.
Hear what Housing Authority of the city of Vancouver plans next before it's posted.
Get alerts freeFree account · 30-second setup · No credit card
Summary
Vancouver Housing Authority (VHA) is seeking quotes from qualified information technology vendors to provide managed services for its IT environment. The RFP outlines the scope of services, response format, selection criteria, and submission deadlines.
EVALUATION CRITERIA
VHA intends to enter into a long-term relationship with a well-established vendor whose service offerings, management philosophy, and support policies come closest to meeting VHA's needs. The selected vendor must be well-established, financially stable, have a commitment to attracting and retaining excellent technical staff, and have a proven track record of client satisfaction. Responsiveness to client suggestions for improvements and a good fit between vendor and VHA staff are also important.
REQUIRED DELIVERABLES
Executive summary, Completed pricing response form, Vendor profile information, Three references, Identification of exceptions, Completed Comply/Exception Form, Assumptions and prerequisites, Sample MSP contract with SLA, Electronic copies of ticketing system dashboard and weekly/monthly system health reports, Cybersecurity posture documentation, Documentation of proposed service offerings.
REQUIRED ATTACHMENTS
4- Appendix A (Excel format) for pricing
- Appendix B (Standard Insurance Requirements)
- Appendix C (Standard Terms and Conditions)
- Appendix D (Sample Contract)
REQUIRED STAFFING
IT support labor
- Submit to
- [email protected]
- Duration
- 60 months
- Scope location
- Vancouver, Washington
- Reported agency
- Vancouver Housing Authority
Questions about this RFP
How do I respond to this RFP from Housing Authority of the city of Vancouver?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is February 25, 2026. The solicitation specifies required deliverables that must be addressed in your response. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: [email protected]. For questions, contact Dan Queck.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including Housing Authority of the city of Vancouver in WA, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Dan Queck. Questions and answers are typically shared with all prospective bidders.
What staffing is required for this project?
This solicitation outlines specific staffing requirements. The required roles include: IT support labor. Proposers should demonstrate relevant qualifications and experience for each required role.
What are the key deliverables?
The solicitation specifies the following deliverables: Executive summary, Completed pricing response form, Vendor profile information, Three references, Identification of exceptions, Completed Comply/Exception Form, Assumptions and prerequisites, Sample MSP contract with SLA, Electronic copies of ticketing system dashboard and weekly/monthly system heal. Proposals should clearly address how each deliverable will be met.
Show 5 more questions
What are the evaluation criteria for this solicitation?
This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "VHA intends to enter into a long-term relationship with a well-established vendor whose service offerings, management philosophy, and support policies come closest to meeting VHA's needs. The selected..." Vendors should carefully align their proposals with each criterion to maximize their score.
Where can I find more RFPs from Housing Authority of the city of Vancouver?
All active and historical solicitations from Housing Authority of the city of Vancouver are tracked and searchable. As a local housing authority agency, Housing Authority of the city of Vancouver regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What is the contract term for this solicitation?
The anticipated contract term is 3 years. Contract terms may include renewal options.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: Appendix A (Excel format) for pricing, Appendix B (Standard Insurance Requirements), Appendix C (Standard Terms and Conditions), Appendix D (Sample Contract). Additionally, proposals should address staffing requirements as outlined in the solicitation. Review the full document from Housing Authority of the city of Vancouver for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Vancouver, Washington. Review the full solicitation for detailed scope requirements.