Valley Metro - Outreach Safety Response (OSR) Team Program - RFP 2026-RFP-091 (2026)
Regional Intergovernmental Public Transportation AuthorityPublic Authority · Phoenix, AZ- Due
- Oct 29, 2026
- 1 day left
- Posted
- Oct 13, 2026
- Contract term
- 5 years
- Primary contact
- Don Schneidmiller
- (602) 523-6082
The 30-second brief
Valley Metro seeks proposals from qualified organizations to establish and operate an Outreach Safety Response (OSR) Team Program for the regional light rail transit system and associated facilities in Phoenix, Arizona. The contractor will provide trained outreach personnel, including certified peer support specialists and behavioral health professionals, to engage vulnerable individuals, reduce unnecessary law enforcement involvement, improve rider experience, and connect individuals to community resources such as shelter, substance use treatment, and mental health services. The contract term is up to five years, commencing on or about November 30, 2026, with Phase 1 initially funded by a $1,000,000 federal Congressional Directed Spending appropriation. Proposals are due by October 29, 2026, with a notice of interest deadline of October 27, 2026. Evaluation criteria include organizational experience, staffing and operational plan, technical approach and service model, data collection and reporting, and price schedule.
Organizational Experience (20%), Staffing and Operational Plan (25%), Technical Approach / Service Model (20%), Data Collection and Reporting (15%), Price Schedule (20%)
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Summary
Valley Metro seeks proposals from qualified organizations to establish and operate an Outreach Safety Response (OSR) Team Program for the regional light rail transit system and associated facilities in Phoenix, Arizona.
The contractor will provide trained outreach personnel, including certified peer support specialists and behavioral health professionals, to engage vulnerable individuals, reduce unnecessary law enforcement involvement, improve rider experience, and connect individuals to community resources such as shelter, substance use treatment, and mental health services. The contract term is up to five years, commencing on or about November 30, 2026, with Phase 1 initially funded by a $1,000,000 federal Congressional Directed Spending appropriation. Proposals are due by October 29, 2026, with a notice of interest deadline of October 27, 2026. Evaluation criteria include organizational experience, staffing and operational plan, technical approach and service model, data collection and reporting, and price schedule.
EVALUATION CRITERIA
REQUIRED ATTACHMENTS
8- Responsibility_Questionnaire
- Offer_Form
- List_of_Proposed_Subcontractors
- Cyber_Security_Contractor_Obligations
- Lobbying_Certification
- Debarment_Certification
- Non-Collusion_Affidavit
- Price_Schedule
- Submit to
- https://procurement.opengov.com/portal/valleymetro
- Scope location
- Phoenix, AZ
- Reported agency
- Valley Metro
Questions about this RFP
How do I respond to this RFP from Regional Intergovernmental Public Transportation Authority?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is October 29, 2026. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: https://procurement.opengov.com/portal/valleymetro. For questions, contact Don Schneidmiller.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including Regional Intergovernmental Public Transportation Authority in AZ, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Don Schneidmiller at (602) 523-6082. Questions and answers are typically shared with all prospective bidders.
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What are the evaluation criteria for this solicitation?
This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Organizational Experience (20%), Staffing and Operational Plan (25%), Technical Approach / Service Model (20%), Data Collection and Reporting (15%), Price Schedule (20%)" Vendors should carefully align their proposals with each criterion to maximize their score.
Where can I find more RFPs from Regional Intergovernmental Public Transportation Authority?
All active and historical solicitations from Regional Intergovernmental Public Transportation Authority are tracked and searchable. As a public authority agency, Regional Intergovernmental Public Transportation Authority regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What is the contract term for this solicitation?
The anticipated contract term is 5 years. Contract terms may include renewal options.
Is this solicitation still open for submissions?
Based on the posted deadline of October 29, 2026, this solicitation appears to still be accepting submissions. Deadlines may change through amendments or addenda, so always verify the current status directly with the issuing agency before preparing your response.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: Responsibility_Questionnaire, Offer_Form, List_of_Proposed_Subcontractors, Cyber_Security_Contractor_Obligations, Lobbying_Certification, Debarment_Certification, Non-Collusion_Affidavit, Price_Schedu. Review the full document from Regional Intergovernmental Public Transportation Authority for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Phoenix, AZ. Review the full solicitation for detailed scope requirements.