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University of New Mexico Hospital Extended Business Office Services RFP-2643-27, 2026

University Of New Mexico-Los Alamos Campus logoUniversity Of New Mexico-Los Alamos Campus
Due
Aug 24, 2026
Deadline passed
Posted
Jul 24, 2026
Primary contact
Kelli De Angelis Craig
(505) 272-2575

The 30-second brief

What they're buying

University of New Mexico Hospital (UNMH) is soliciting information to identify qualified Extended Business Office vendors that can manage a high volume of accounts. This RFP includes all entities under UNM Health Sciences Center to include UNM Cancer Research and Treatment Center, UNM Hospital main campus and Sandoval Regional Campus and UNM Behavioral Health as well as, UNM Medical Group. The submission deadline is August 24, 2026. Required submissions include a Conflict of Interest Form, letter of interest, and Certificate of Insurance.

How it's scored

Organizational Experience, Quality and Stability (10 points), Technical Approach (40 points), Integration/Implentation Work Plan (10 points), Services, Ongoing Support Model (10 points), IT Security Requirements (10 points), Cost Proposal (20 points)

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Summary

University of New Mexico Hospital (UNMH) is soliciting information to identify qualified Extended Business Office vendors that can manage a high volume of accounts.

This RFP includes all entities under UNM Health Sciences Center to include UNM Cancer Research and Treatment Center, UNM Hospital main campus and Sandoval Regional Campus and UNM Behavioral Health as well as, UNM Medical Group. The submission deadline is August 24, 2026. Required submissions include a Conflict of Interest Form, letter of interest, and Certificate of Insurance.

EVALUATION CRITERIA

Organizational Experience
Quality and Stability10 pts
Technical Approach40 pts
Integration/Implentation Work Plan10 pts
Services
Ongoing Support Model10 pts
IT Security Requirements10 pts
Cost Proposal20 pts

REQUIRED ATTACHMENTS

5
  • Conflict of Interest Form
  • Letter of interest
  • Certificate of Insurance
  • NM Resident Preference Certification form
  • Veterans Resident Preference form
Scope location
Albuquerque, NM

Questions about this RFP

How do I respond to this RFP from University Of New Mexico-Los Alamos Campus?

Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is August 24, 2026. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: [email protected]. For questions, contact Kelli De Angelis Craig.

Can small businesses or minority-owned firms bid on this RFP?

Most government agencies, including University Of New Mexico-Los Alamos Campus in NM, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.

What happens after the RFP submission deadline?

After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.

Can I ask questions about this solicitation before submitting?

Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Kelli De Angelis Craig at (505) 272-2575. Questions and answers are typically shared with all prospective bidders.

Show 4 more questions

What are the evaluation criteria for this solicitation?

This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Organizational Experience, Quality and Stability (10 points), Technical Approach (40 points), Integration/Implentation Work Plan (10 points), Services, Ongoing Support Model (10 points), IT Security R..." Vendors should carefully align their proposals with each criterion to maximize their score.

Where can I find more RFPs from University Of New Mexico-Los Alamos Campus?

All active and historical solicitations from University Of New Mexico-Los Alamos Campus are tracked and searchable. As a higher ed agency, University Of New Mexico-Los Alamos Campus regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.

What documents are required to bid on this RFP?

Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: Conflict of Interest Form, letter of interest, Certificate of Insurance, NM Resident Preference Certification form, Veterans Resident Preference form. Review the full document from University Of New Mexico-Los Alamos Campus for the complete list.

What is the scope of this project?

This solicitation defines a specific project scope. The scope covers the following locations: Albuquerque, NM. Review the full solicitation for detailed scope requirements.

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