Troy University Student Refund Disbursement Services RFP 26-005
Troy UniversityHigher Ed · Troy, AL- Due
- May 12, 2026
- Deadline passed
- Posted
- Mar 26, 2026
- Contract term
- 5 years
- Primary contact
- Sarah Richards
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Summary
Troy University is seeking proposals for student refund disbursement services. The selected contractor will manage the disbursement of student refunds, providing technology, support, training, and intermediary software/services. The contract term is five years with a renewal option.
REQUIRED ATTACHMENTS
12- HECVAT FULL Form
- Disclosure Statement
- W-9 Form
- E-Verify Documentation
- Sample Agreement/Contract
- Company History/Qualifications/Experience
- Management Structure Description
- Personnel/Policies/Training Description
- Financial Statement
- Client References
- Operational Plan
- Secure Hosting Facility Profile
- Submit to
- Troy University Purchasing Dept., University Park 100, Troy, AL 36081
- Scope location
- Troy, Alabama
Questions about this RFP
How do I respond to this RFP from Troy University?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is May 12, 2026. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: Troy University Purchasing Dept., University Park 100, Troy, AL 36081. For questions, contact Sarah Richards.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including Troy University in AL, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Sarah Richards. Questions and answers are typically shared with all prospective bidders.
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Where can I find more RFPs from Troy University?
All active and historical solicitations from Troy University are tracked and searchable. As a higher ed agency, Troy University regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What is the contract term for this solicitation?
The anticipated contract term is 5 years. Contract terms may include renewal options.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: HECVAT FULL Form, Disclosure Statement, W-9 Form, E-Verify Documentation, Sample Agreement/Contract, Company History/Qualifications/Experience, Management Structure Description, Personnel/Policies/Tra. Review the full document from Troy University for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Troy, Alabama. Review the full solicitation for detailed scope requirements.