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Town of Milton Consulting Roster for Communications, Customer Experience and Branding - RFP 26-366

Town of Milton logoTown of Milton
Due
Nov 16, 2026
18 days left
Posted
Oct 22, 2026
18 days left to submitDue Nov 16

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Summary

The Town of Milton is seeking to retain a group of qualified professionals with significant experience and knowledge in communications, customer experience, and branding to create a professional services roster.

The roster will be utilized to provide additional support to the Town's communications and customer experience team to be engaged on an as-needed basis. Scope includes communications planning and support, customer experience journey mapping, service design and strategy, and the development and execution of creative communications and marketing campaigns. The submission deadline is November 16, 2026.

Submit to
https://milton.bidsandtenders.ca/Module/Tenders/en/Tender/Detail/8c279232-d8c5-4359-8a5f-6d0ca2437efa
Scope location
Public

Questions about this RFP

How do I respond to this RFP from Town of Milton?

Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is November 16, 2026. Submissions should be delivered to: https://milton.bidsandtenders.ca/Module/Tenders/en/Tender/Detail/8c279232-d8c5-4359-8a5f-6d0ca2437efa.

Can small businesses or minority-owned firms bid on this RFP?

Most government agencies, including Town of Milton in ON, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.

What happens after the RFP submission deadline?

After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.

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Where can I find more RFPs from Town of Milton?

All active and historical solicitations from Town of Milton are tracked and searchable. As a city agency, Town of Milton regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.

Is this solicitation still open for submissions?

Based on the posted deadline of November 16, 2026, this solicitation appears to still be accepting submissions. Deadlines may change through amendments or addenda, so always verify the current status directly with the issuing agency before preparing your response.

What documents are required to bid on this RFP?

Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. Review the full document from Town of Milton for the complete list.

What is the scope of this project?

This solicitation defines a specific project scope. The scope covers the following locations: Public. Review the full solicitation for detailed scope requirements.

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