Town of Fairfax - Information Technology and Managed Services Provider RFP 2026
Town of FairfaxCity · Fairfax, CA- Due
- Oct 25, 2026
- Deadline passed
- Posted
- Oct 1, 2026
- Contract term
- 1 year
- Primary contact
- Christine Foster
The 30-second brief
The Town of Fairfax is soliciting proposals for comprehensive Information Technology (IT) support and Managed Services Provider (MSP) services for Town Administration and the Police Department. The scope includes help desk and remote support, on-site support, RMM coverage for ~50 devices, network and infrastructure management, Microsoft 365 and cloud administration, public safety systems support, SharePoint and OneDrive migration, backup and disaster recovery management, cybersecurity services, incident response, penetration testing, and IT strategic planning. Proposals are due by October 25, 2026, at 11:59 PM PST and must be submitted via email to Christine Foster. The initial contract term is one year with two optional one-year renewals.
Relevant experience with public agencies of similar size and complexity (20%), Law enforcement IT experience and CJIS compliance capability (15%), Cybersecurity expertise: MDR/XDR, SIEM, IRP/BCP, penetration testing (20%), Proposed service delivery approach, SLAs, and staffing model (20%), Experience with Microsoft 365, SharePoint/OneDrive, and cloud transitions (10%), Cost competitiveness and value relative to scope (15%)
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Summary
The Town of Fairfax is soliciting proposals for comprehensive Information Technology (IT) support and Managed Services Provider (MSP) services for Town Administration and the Police Department.
The scope includes help desk and remote support, on-site support, RMM coverage for ~50 devices, network and infrastructure management, Microsoft 365 and cloud administration, public safety systems support, SharePoint and OneDrive migration, backup and disaster recovery management, cybersecurity services, incident response, penetration testing, and IT strategic planning. Proposals are due by October 25, 2026, at 11:59 PM PST and must be submitted via email to Christine Foster. The initial contract term is one year with two optional one-year renewals.
EVALUATION CRITERIA
Relevant experience with public agencies of similar size and complexity (20%), Law enforcement IT experience and CJIS compliance capability (15%), Cybersecurity expertise: MDR/XDR, SIEM, IRP/BCP, penetration testing (20%), Proposed service delivery approach, SLAs, and staffing model (20%), Experience with Microsoft 365, SharePoint/OneDrive, and cloud transitions (10%), Cost competitiveness and value relative to scope (15%)
REQUIRED STAFFING
6- Submit to
- [email protected]
- Duration
- 12 months
- Scope location
- Fairfax, CA
Questions about this RFP
How do I respond to this RFP from Town of Fairfax?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is October 25, 2026. Submissions should be delivered to: [email protected]. For questions, contact Christine Foster.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including Town of Fairfax in CA, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Christine Foster. Questions and answers are typically shared with all prospective bidders.
What staffing is required for this project?
This solicitation outlines specific staffing requirements. The required roles include: Systems Admin / Support Technician, Infrastructure / Network Engineer, Project Management, vCIO / IT Management Services, After-Hours / Emergency Support, Holiday Rate. Proposers should demonstrate relevant qualifications and experience for each required role.
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What are the evaluation criteria for this solicitation?
This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Relevant experience with public agencies of similar size and complexity (20%), Law enforcement IT experience and CJIS compliance capability (15%), Cybersecurity expertise: MDR/XDR, SIEM, IRP/BCP, pene..." Vendors should carefully align their proposals with each criterion to maximize their score.
Where can I find more RFPs from Town of Fairfax?
All active and historical solicitations from Town of Fairfax are tracked and searchable. As a city agency, Town of Fairfax regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What is the contract term for this solicitation?
The anticipated contract term is 1 year. Contract terms may include renewal options.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. Additionally, proposals should address staffing requirements as outlined in the solicitation. Review the full document from Town of Fairfax for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Fairfax, CA. Review the full solicitation for detailed scope requirements.