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Town of Cary Utility Billing Customer Portal RFP 2026

Town of Cary logoTown of Cary
Due
Jan 22, 2026
Deadline passed
Primary contact
Corrie Bondar
(919) 469-4000

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Summary

The Town of Cary is soliciting proposals for the purchase, installation, support, and integration of a new Utility Billing customer portal. Submissions are due by January 22, 2026, at the Town Hall in Cary, NC.

Submit to
316 N Academy St, Cary, NC, 27513
Scope location
Wake, NC

Questions about this RFP

How do I respond to this RFP from Town of Cary?

Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is January 22, 2026. Submissions should be delivered to: 316 N Academy St, Cary, NC, 27513. For questions, contact Corrie Bondar.

Can small businesses or minority-owned firms bid on this RFP?

Most government agencies, including Town of Cary in NC, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.

What happens after the RFP submission deadline?

After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.

Can I ask questions about this solicitation before submitting?

Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Corrie Bondar at (919) 469-4000. Questions and answers are typically shared with all prospective bidders.

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Where can I find more RFPs from Town of Cary?

All active and historical solicitations from Town of Cary are tracked and searchable. As a city agency, Town of Cary regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.

What documents are required to bid on this RFP?

Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. Review the full document from Town of Cary for the complete list.

What is the scope of this project?

This solicitation defines a specific project scope. The scope covers the following locations: Wake, NC. Review the full solicitation for detailed scope requirements.

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