San Francisco Airport RFP 11159.46 Airport Identity Management System and Maintenance and Support Services - 2026
San Francisco International AirportAirport Authority · San Francisco, CA- Due
- Dec 4, 2026
- 27 days left
- Posted
- Nov 4, 2026
- Contract term
- 5 years
- Primary contact
- Cynthia Avakian
- (650) 821-2014
The 30-second brief
San Francisco International Airport seeks proposals for a commercial off-the-shelf (COTS) Airport Identity Management System (AIDMS) and maintenance and support services to replace the existing HID SAFE v4.8 system. The new platform will enhance the Security Access Office (SAO) operations, supporting approximately 30,000 active cardholders and 1,300 authorized signatories with automated background checks, credential lifecycle management, security vetting, and a secure web portal complying with TSA and SFO regulations. The project includes software implementation, configuration, testing, integrations with systems such as Lenel OnGuard ACS, CBT training, and Everbridge mass notification, plus ongoing support. The initial contract term is 5 years with an option to extend for 2 additional years. Proposals are due by December 4, 2026, with a pre-proposal conference on November 10, 2026, and notice of interest deadline on November 19, 2026.
Project Team and Qualifications Summary (10), Past and Current Projects (15), Integration Experience (10), Work Approach and Implementation of Similar Systems (20), Requirements Compliance Matrix (20), Operational Support and Service (15), Price Proposal (10), Oral Interviews (25, optional)
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Summary
San Francisco International Airport seeks proposals for a commercial off-the-shelf (COTS) Airport Identity Management System (AIDMS) and maintenance and support services to replace the existing HID SAFE v4.8 system.
The new platform will enhance the Security Access Office (SAO) operations, supporting approximately 30,000 active cardholders and 1,300 authorized signatories with automated background checks, credential lifecycle management, security vetting, and a secure web portal complying with TSA and SFO regulations. The project includes software implementation, configuration, testing, integrations with systems such as Lenel OnGuard ACS, CBT training, and Everbridge mass notification, plus ongoing support. The initial contract term is 5 years with an option to extend for 2 additional years. Proposals are due by December 4, 2026, with a pre-proposal conference on November 10, 2026, and notice of interest deadline on November 19, 2026.
EVALUATION CRITERIA
REQUIRED ATTACHMENTS
7- First Source Hiring Form
- CMD Forms
- Proposer Questionnaire
- References
- Release of Liability and Waiver
- Minimum Qualifications Form
- Price Proposal
- Submit to
- P. O. Box 8097, San Francisco, CA, 94128 / https://procurement.opengov.com/portal/sfo
- Duration
- 84 months
- Scope location
- San Francisco, CA
Questions about this RFP
How do I respond to this RFP from San Francisco International Airport?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is December 4, 2026. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: P. O. Box 8097, San Francisco, CA, 94128 / https://procurement.opengov.com/portal/sfo. For questions, contact Cynthia Avakian.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including San Francisco International Airport in CA, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Cynthia Avakian at (650) 821-2014. Questions and answers are typically shared with all prospective bidders.
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What are the evaluation criteria for this solicitation?
This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Project Team and Qualifications Summary (10), Past and Current Projects (15), Integration Experience (10), Work Approach and Implementation of Similar Systems (20), Requirements Compliance Matrix (20)..." Vendors should carefully align their proposals with each criterion to maximize their score.
Where can I find more RFPs from San Francisco International Airport?
All active and historical solicitations from San Francisco International Airport are tracked and searchable. As a airport authority agency, San Francisco International Airport regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What is the contract term for this solicitation?
The anticipated contract term is 5 years. Contract terms may include renewal options.
Is this solicitation still open for submissions?
Based on the posted deadline of December 4, 2026, this solicitation appears to still be accepting submissions. Deadlines may change through amendments or addenda, so always verify the current status directly with the issuing agency before preparing your response.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: First Source Hiring Form, CMD Forms, Proposer Questionnaire, References, Release of Liability and Waiver, Minimum Qualifications Form, Price Proposal. Review the full document from San Francisco International Airport for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: San Francisco, CA. Review the full solicitation for detailed scope requirements.