Sacramento County Development Review Team Customer Service Training RFP 2026
Sacramento CountyCounty · Sacramento, CA- Due
- May 21, 2026
- Deadline passed
- Posted
- May 11, 2026
- Primary contact
- Chelsea Bowman
- (916) 874-1488
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Summary
The County of Sacramento Development Review Team is soliciting proposals for administrative and instructional development services to design and deliver a customized customer service training program.
The selected consultant will develop curriculum and materials to equip County personnel with competencies aligned with the 'Four Pillars' framework: Empathy, Responsive and Timely Service, Clear and Consistent Communication, and Empowerment. The goal is to provide staff with practical tools and frameworks for daily interactions with colleagues and customers. A notice of interest is due by May 15, 2026, and final proposals must be submitted by May 21, 2026, to 9660 Ecology Lane, Sacramento, CA. Contact Chelsea Bowman at (916) 874-1488 for inquiries.
REQUIRED ATTACHMENTS
RFP_ATT_Proprietary_Agre
- Submit to
- 9660 Ecology Lane, Sacramento, CA, 95827
- Scope location
- Sacramento, CA
Questions about this RFP
How do I respond to this RFP from Sacramento County?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is May 21, 2026. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: 9660 Ecology Lane, Sacramento, CA, 95827. For questions, contact Chelsea Bowman.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including Sacramento County in CA, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Chelsea Bowman at (916) 874-1488. Questions and answers are typically shared with all prospective bidders.
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Where can I find more RFPs from Sacramento County?
All active and historical solicitations from Sacramento County are tracked and searchable. As a county agency, Sacramento County regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: RFP_ATT_Proprietary_Agre. Review the full document from Sacramento County for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Sacramento, CA. Review the full solicitation for detailed scope requirements.