Pierce County Communication Services for Inmates RFP-160 2026
Pierce CountyCounty · Tacoma, WA- Due
- Oct 2, 2026
- Deadline passed
- Posted
- Jul 15, 2026
- Primary contact
- Kimberly Smith
- (253) 798-6015
The 30-second brief
Pierce County is seeking a single prime contractor to provide an end-to-end, turnkey inmate communication system for the Pierce County Jail and the Juvenile Detention Center at Remann Hall. The selected vendor must deliver a modern inmate telephone system supporting collect, prepaid collect, and debit calling, as well as video visitation and large-scale secure tablet solutions. Technical requirements include seamless integration with County platforms such as the Legal Information Network Exchange (LINX) and the Jail Management System (JMS). Vendors must demonstrate compliance with ADA, FCC, and national corrections communication standards. Proposals are due by October 2, 2026, at the submission location in Tacoma, WA. A Notice of Interest is due by August 28, 2026.
Inmate telephone system, Video visitation, Secure tablet solutions
Proven experience in correctional settings, technical capacity, integration capability, financial stability, track record
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Summary
Pierce County is seeking a single prime contractor to provide an end-to-end, turnkey inmate communication system for the Pierce County Jail and the Juvenile Detention Center at Remann Hall.
The selected vendor must deliver a modern inmate telephone system supporting collect, prepaid collect, and debit calling, as well as video visitation and large-scale secure tablet solutions. Technical requirements include seamless integration with County platforms such as the Legal Information Network Exchange (LINX) and the Jail Management System (JMS). Vendors must demonstrate compliance with ADA, FCC, and national corrections communication standards. Proposals are due by October 2, 2026, at the submission location in Tacoma, WA. A Notice of Interest is due by August 28, 2026.
EVALUATION CRITERIA
5- Proven experience in correctional settings
- Technical capacity
- Integration capability
- Financial stability
- Track record
REQUIRED DELIVERABLES
3- Inmate telephone system
- Video visitation
- Secure tablet solutions
- Submit to
- 1501 Market Street, Suite 420, Tacoma, WA, 98402
- Scope location
- Tacoma, WA
Questions about this RFP
How do I respond to this RFP from Pierce County?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is October 2, 2026. The solicitation specifies required deliverables that must be addressed in your response. Submissions should be delivered to: 1501 Market Street, Suite 420, Tacoma, WA, 98402. For questions, contact Kimberly Smith.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including Pierce County in WA, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Kimberly Smith at (253) 798-6015. Questions and answers are typically shared with all prospective bidders.
What are the key deliverables?
The solicitation specifies the following deliverables: Inmate telephone system, Video visitation, Secure tablet solutions. Proposals should clearly address how each deliverable will be met.
Show 4 more questions
What are the evaluation criteria for this solicitation?
This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Proven experience in correctional settings, technical capacity, integration capability, financial stability, track record" Vendors should carefully align their proposals with each criterion to maximize their score.
Where can I find more RFPs from Pierce County?
All active and historical solicitations from Pierce County are tracked and searchable. As a county agency, Pierce County regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. Review the full document from Pierce County for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Tacoma, WA. Review the full solicitation for detailed scope requirements.