Palm Beach County BOCC, Purchasing - 2026 CRM Platform and Implementation Services - 2026
Palm Beach County BOCC, PurchasingCounty · FL- Due
- Oct 9, 2026
- Deadline passed
- Primary contact
- Antonio Uguet
- (561) 616-6800
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Summary
Palm Beach County BOCC, Purchasing seeks a qualified firm to provide a customer relationship management (CRM) platform and related implementation services.
Scope includes system configuration, data migration, integrations, training, deployment, and ongoing support through the contract term. The solicitation is funded by local sources and requires submission to the designated office in West Palm Beach, FL by October 9, 2026.
- Submit to
- 50 S Military Trail, Ste 110, West Palm Beach, FL, 33415-3199
- Scope location
- Palm Beach, FL
- Reported agency
- Palm Beach County
Questions about this RFP
How do I respond to this RFP from Palm Beach County BOCC, Purchasing?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is October 9, 2026. Submissions should be delivered to: 50 S Military Trail, Ste 110, West Palm Beach, FL, 33415-3199. For questions, contact Antonio Uguet.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including Palm Beach County BOCC, Purchasing in FL, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Antonio Uguet at (561) 616-6800. Questions and answers are typically shared with all prospective bidders.
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Where can I find more RFPs from Palm Beach County BOCC, Purchasing?
All active and historical solicitations from Palm Beach County BOCC, Purchasing are tracked and searchable. As a county agency, Palm Beach County BOCC, Purchasing regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. Review the full document from Palm Beach County BOCC, Purchasing for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Palm Beach, FL. Review the full solicitation for detailed scope requirements.