Pacific County - Collection Agency Services Request for Proposal - 2026
Pacific CountyCounty · Pacific County, WA- Due
- Nov 20, 2026
- 23 days left
- Posted
- Sep 23, 2026
- Primary contact
- Amanda Bennett
The 30-second brief
Pacific County is issuing a Request for Proposal (RFP) to invite prospective collection agencies to provide collection services to maximize the County's collections without negative exposure and with consumer-focused processes. The successful bidder may be involved in the collection of various county services such as Community Development fees, miscellaneous receivables, NSF checks, delinquent court fines, restitution payments, and other fees owed to the County. Bidders shall submit a detailed operational plan, company overview, work plan and staffing details, reporting and processing procedures, narrative collection process, list of available services for handling bankruptcies, customer service training, client relations overview, information system requirements, security processes, RCW 19.16.500 compliance, proposed collection fee structure, and schedule for remitting payments. Proposals are due by November 20, 2026 at 4:00 PM, and must be submitted to P O Box 187, South Bend, WA 98586 or delivered in person to 1216 Robert Bush Drive W, South Bend, WA 98586.
Detailed operational plan, Company overview, Work plan and staffing, Reporting and processing procedures, Narrative collection process, Proposed collection fee structure, Schedule for remitting payments
Best and most responsive, comprehensive and high-quality service
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Summary
Pacific County is issuing a Request for Proposal (RFP) to invite prospective collection agencies to provide collection services to maximize the County's collections without negative exposure and with consumer-focused processes.
The successful bidder may be involved in the collection of various county services such as Community Development fees, miscellaneous receivables, NSF checks, delinquent court fines, restitution payments, and other fees owed to the County. Bidders shall submit a detailed operational plan, company overview, work plan and staffing details, reporting and processing procedures, narrative collection process, list of available services for handling bankruptcies, customer service training, client relations overview, information system requirements, security processes, RCW 19.16.500 compliance, proposed collection fee structure, and schedule for remitting payments. Proposals are due by November 20, 2026 at 4:00 PM, and must be submitted to P O Box 187, South Bend, WA 98586 or delivered in person to 1216 Robert Bush Drive W, South Bend, WA 98586.
EVALUATION CRITERIA
Best and most responsive, comprehensive and high-quality service
REQUIRED DELIVERABLES
7- Detailed operational plan
- Company overview
- Work plan and staffing
- Reporting and processing procedures
- Narrative collection process
- Proposed collection fee structure
- Schedule for remitting payments
REQUIRED ATTACHMENTS
Attachment A, Sample of County's standard Professional Services Agreement
- Submit to
- P O Box 187, South Bend, WA 98586 / 1216 Robert Bush Drive W, South Bend, WA 98586
- Scope location
- South Bend, WA
Questions about this RFP
How do I respond to this RFP from Pacific County?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is November 20, 2026. The solicitation specifies required deliverables that must be addressed in your response. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: P O Box 187, South Bend, WA 98586 / 1216 Robert Bush Drive W, South Bend, WA 98586. For questions, contact Amanda Bennett.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including Pacific County in WA, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Amanda Bennett. Questions and answers are typically shared with all prospective bidders.
What are the key deliverables?
The solicitation specifies the following deliverables: Detailed operational plan, Company overview, Work plan and staffing, Reporting and processing procedures, Narrative collection process, Proposed collection fee structure, Schedule for remitting payments. Proposals should clearly address how each deliverable will be met.
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What are the evaluation criteria for this solicitation?
This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Best and most responsive, comprehensive and high-quality service" Vendors should carefully align their proposals with each criterion to maximize their score.
Where can I find more RFPs from Pacific County?
All active and historical solicitations from Pacific County are tracked and searchable. As a county agency, Pacific County regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
Is this solicitation still open for submissions?
Based on the posted deadline of November 20, 2026, this solicitation appears to still be accepting submissions. Deadlines may change through amendments or addenda, so always verify the current status directly with the issuing agency before preparing your response.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: Attachment A, Sample of County's standard Professional Services Agreement. Review the full document from Pacific County for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: South Bend, WA. Review the full solicitation for detailed scope requirements.