NYCHA Process Mining and Process Intelligence Proof of Concept - Annual Recertification RFI 2026
New York city Housing AuthorityLocal Housing Authority · New York, NY- Due
- Aug 18, 2026
- Deadline passed
- Primary contact
- Michael Edugene
The 30-second brief
NYCHA is seeking a no-cost Proof of Concept for process mining software to analyze its annual recertification process across Oracle Siebel CRM and legacy systems. Responses are due by August 18, 2026.
Ten-page response, Implementation plan, Estimated timeline, Case studies, References
Process discovery, conformance checking, dwell-time analysis, bottleneck analysis, operational dashboards, alerting, task routing, automation
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Summary
NYCHA is seeking a no-cost Proof of Concept for process mining software to analyze its annual recertification process across Oracle Siebel CRM and legacy systems. Responses are due by August 18, 2026.
EVALUATION CRITERIA
8- Process discovery
- Conformance checking
- Dwell-time analysis
- Bottleneck analysis
- Operational dashboards
- Alerting
- Task routing
- Automation
REQUIRED DELIVERABLES
5- Ten-page response
- Implementation plan
- Estimated timeline
- Case studies
- References
- Submit to
- [email protected], [email protected], [email protected]
- Scope location
- New York, NY
- Reported agency
- New York City Housing Authority
Questions about this RFI
How do I respond to this RFI from New York city Housing Authority?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is August 18, 2026. The solicitation specifies required deliverables that must be addressed in your response. Submissions should be delivered to: [email protected], [email protected], [email protected]. For questions, contact Michael Edugene.
Can small businesses or minority-owned firms bid on this RFI?
Most government agencies, including New York city Housing Authority in NY, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFI submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Michael Edugene. Questions and answers are typically shared with all prospective bidders.
What are the key deliverables?
The solicitation specifies the following deliverables: Ten-page response, Implementation plan, Estimated timeline, Case studies, References. Proposals should clearly address how each deliverable will be met.
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What are the evaluation criteria for this solicitation?
This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Process discovery, conformance checking, dwell-time analysis, bottleneck analysis, operational dashboards, alerting, task routing, automation" Vendors should carefully align their proposals with each criterion to maximize their score.
Where can I find more RFPs from New York city Housing Authority?
All active and historical solicitations from New York city Housing Authority are tracked and searchable. As a local housing authority agency, New York city Housing Authority regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What documents are required to bid on this RFI?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. Review the full document from New York city Housing Authority for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: New York, NY. Review the full solicitation for detailed scope requirements.