North Carolina DHHS Provider Data Management Credentialing Verification Organization RFP #30-2026-017-DHB
North Carolina Department of Health and Human Services | State of North CarolinaState · Raleigh, NC- Due
- Aug 21, 2026
- Deadline passed
- Posted
- Jun 12, 2026
- Contract term
- 5 years
- Primary contact
- Tyler Ragor
The 30-second brief
The North Carolina Department of Health and Human Services (NCDHHS) is seeking a cloud-based SaaS solution for Provider Data Management and Credentialing Verification. The project replaces legacy MMIS functionality with a modular Medicaid Enterprise System. Proposals are due August 21, 2026.
Technical Proposal, Management Proposal, Cost Form, Business Continuity Plan, Disaster Recovery Plan, Service Level Agreements
Technical merit, Management approach, Cost, Vendor experience, System demonstrations
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Summary
The North Carolina Department of Health and Human Services (NCDHHS) is seeking a cloud-based SaaS solution for Provider Data Management and Credentialing Verification. The project replaces legacy MMIS functionality with a modular Medicaid Enterprise System. Proposals are due August 21, 2026.
EVALUATION CRITERIA
5- Technical merit
- Management approach
- Cost
- Vendor experience
- System demonstrations
REQUIRED DELIVERABLES
6- Technical Proposal
- Management Proposal
- Cost Form
- Business Continuity Plan
- Disaster Recovery Plan
- Service Level Agreements
REQUIRED ATTACHMENTS
7- Attachment E: Cost Form
- Attachment F: Vendor Certification Form
- Attachment G: Location of Workers
- Attachment H: Vendor References
- Attachment I: Financial Review Form
- Attachment T: Technical/Management Proposal
- Attachment X: Proposed Modifications
REQUIRED STAFFING
3- Submit to
- Ariba Sourcing Tool / NC Electronic Vendor Portal (eVP)
- Duration
- 24 months
- Scope location
- North Carolina
- Reported agency
- North Carolina Department of Health and Human Services
Questions about this RFP
How do I respond to this RFP from North Carolina Department of Health and Human Services | State of North Carolina?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is August 21, 2026. The solicitation specifies required deliverables that must be addressed in your response. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: Ariba Sourcing Tool / NC Electronic Vendor Portal (eVP). For questions, contact Tyler Ragor.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including North Carolina Department of Health and Human Services | State of North Carolina in NC, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Tyler Ragor. Questions and answers are typically shared with all prospective bidders.
What staffing is required for this project?
This solicitation outlines specific staffing requirements. The required roles include: Medical Director, Credentialing staff, Project Management staff. Proposers should demonstrate relevant qualifications and experience for each required role.
What are the key deliverables?
The solicitation specifies the following deliverables: Technical Proposal, Management Proposal, Cost Form, Business Continuity Plan, Disaster Recovery Plan, Service Level Agreements. Proposals should clearly address how each deliverable will be met.
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What are the evaluation criteria for this solicitation?
This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Technical merit, Management approach, Cost, Vendor experience, System demonstrations" Vendors should carefully align their proposals with each criterion to maximize their score.
Where can I find more RFPs from North Carolina Department of Health and Human Services | State of North Carolina?
All active and historical solicitations from North Carolina Department of Health and Human Services | State of North Carolina are tracked and searchable. As a state agency, North Carolina Department of Health and Human Services | State of North Carolina regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What is the contract term for this solicitation?
The anticipated contract term is 5 years. Contract terms may include renewal options.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: Attachment E: Cost Form, Attachment F: Vendor Certification Form, Attachment G: Location of Workers, Attachment H: Vendor References, Attachment I: Financial Review Form, Attachment T: Technical/Manag. Additionally, proposals should address staffing requirements as outlined in the solicitation. Review the full document from North Carolina Department of Health and Human Services | State of North Carolina for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: North Carolina. Review the full solicitation for detailed scope requirements.