NJ Transit Unified Customer Communications System RFI No. 26-025 2026
- Due
- Sep 17, 2026
- Deadline passed
- Primary contact
- William Caruso
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Summary
NJ Transit is seeking market information and innovative solutions for a unified customer communications information system. Responses are due via email by September 17, 2026.
- Submit to
- [email protected]
- Reported agency
- NJ Transit
Questions about this RFI
How do I respond to this RFI from New Jersey Transit | State of New Jersey?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is September 17, 2026. Submissions should be delivered to: [email protected]. For questions, contact William Caruso.
Can small businesses or minority-owned firms bid on this RFI?
Most government agencies, including New Jersey Transit | State of New Jersey in NJ, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFI submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is William Caruso. Questions and answers are typically shared with all prospective bidders.
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Where can I find more RFPs from New Jersey Transit | State of New Jersey?
All active and historical solicitations from New Jersey Transit | State of New Jersey are tracked and searchable. As a state agency, New Jersey Transit | State of New Jersey regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What documents are required to bid on this RFI?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. Review the full document from New Jersey Transit | State of New Jersey for the complete list.