NJ Transit Unified Customer Communications System RFI 2026
- Due
- Sep 17, 2026
- Deadline passed
- Primary contact
- William Caruso
- (973) 491-7546
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Summary
NJ Transit is seeking market information for a unified customer communications system for its multi-modal transit network. Responses are due by September 17, 2026, at the Newark submission location.
REQUIRED ATTACHMENTS
RFI package
- Submit to
- 1 Penn Pl E, Newark, NJ, 07105
- Scope location
- Bergen, NJ
Questions about this RFI
How do I respond to this RFI from New Jersey Transit?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is September 17, 2026. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: 1 Penn Pl E, Newark, NJ, 07105. For questions, contact William Caruso.
Can small businesses or minority-owned firms bid on this RFI?
Most government agencies, including New Jersey Transit in NJ, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFI submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is William Caruso at (973) 491-7546. Questions and answers are typically shared with all prospective bidders.
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What documents are required to bid on this RFI?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: RFI package. Review the full document from New Jersey Transit for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Bergen, NJ. Review the full solicitation for detailed scope requirements.