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New Mexico Human Services Department RFP 26-630-0900-0018

New Mexico Human Services Department, Santa Fe, NM·State
Apr 17, 2026
Posted Date
May 20, 2026
Submission Deadline
Primary Contact
Shashikanth Surkanti · (505) 618-0369
Contract Term
4 years
Scope Location
New Mexico

Summary

The New Mexico Human Services Department, Health Care Authority (HCA), is seeking proposals for Third-Party Administration (TPA) services for the State of New Mexico Group Health Plans. The scope includes comprehensive administration, coordination, and execution of Open Enrollment, customer service, enrollment/eligibility processing, billing, HSA/FSA administration, COBRA, disability programs, reporting, website administration, and member communications.

Required Attachments

Acknowledgement of Receipt Form, Campaign Contribution Disclosure Form, Letter of Transmittal Form, Cost Response Form, Organizational Reference Questionnaire
11
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Frequently Asked Questions

How do I respond to this RFP from New Mexico Human Services Department?

To respond, review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is May 20, 2026. For questions, contact Shashikanth Surkanti at (505) 618-0369.

Where can I find more RFPs from New Mexico Human Services Department?

Civic IQ tracks all active and historical solicitations from New Mexico Human Services Department. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts — giving you a complete picture of the procurement landscape.

What is the contract term for this solicitation?

The anticipated contract term is 4 years. Contract terms may include renewal options. Review the full solicitation document for details on renewal periods, performance benchmarks, and termination clauses.

What documents are required to bid on this RFP?

Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications or licenses, past performance references, and any forms or attachments specified in the solicitation. Review the full document from New Mexico Human Services Department for the complete list of required submissions.

Can small businesses or minority-owned firms bid on this RFP?

Most government agencies, including New Mexico Human Services Department in NM, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Some solicitations include set-aside provisions or evaluation preferences for these firms. Check the full solicitation for any small business participation goals or requirements.

What happens after the RFP submission deadline?

After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This process typically includes an initial compliance check, technical evaluation, cost analysis, and may involve oral presentations or interviews with shortlisted vendors. The timeline from submission to award varies but usually takes several weeks to months.

Can I ask questions about this solicitation before submitting?

Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact for this solicitation is Shashikanth Surkanti at (505) 618-0369. Questions and answers are typically shared with all prospective bidders to ensure fairness. Check the solicitation for the question submission deadline and process.

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