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New Jersey DHS Refugee Essential Case Management & Initial Employment Services RFP 2026

Department of Human Services | State of New Jersey logoDepartment of Human Services | State of New Jersey
Due
Oct 30, 2026
Deadline passed
Posted
Aug 25, 2026
Duration
18 months
Primary contact
Johanna Calle

The 30-second brief

What they're buying

The New Jersey Department of Human Services (DHS), Office of New Americans (ONA), is issuing this Request for Proposals (RFP) to provide integrated Refugee Support Services (RSS). The scope includes Essential Case Management and Initial Employment Services for ORR-eligible populations including refugees, asylees, and parolees. Selected bidders will be responsible for intake, eligibility verification, developing Family Self-Sufficiency Plans (FSSPs), job search assistance, employer engagement, and coordinating referrals for English language training and vocational support. The program aims to serve up to 5,000 clients monthly statewide, with a focus on rapid economic self-sufficiency. Total available funding is up to $5,000,000, with individual awards ranging from $300,000 to $5,000,000. Proposals must be submitted electronically by October 30, 2026. A prospective bidder presentation is scheduled for September 4, 2026, and questions are due by September 15, 2026.

What you must deliver

Family Self-Sufficiency Plans (FSSPs), Individual Employability Plans (IEPs), Quarterly programmatic financial reporting, Monthly follow-up documentation

How it's scored

Organizated Experience (10 pts), Program Implementation (25 pts), Service Area and Capacity (15 pts), Outcomes and Evaluation (10 pts), Staffing and Language Access (10 pts), Facilities and Logistics (10 pts), Budget (20 pts), Fiscal Viability (20 pts)

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Summary

The New Jersey Department of Human Services (DHS), Office of New Americans (ONA), is issuing this Request for Proposals (RFP) to provide integrated Refugee Support Services (RSS).

The scope includes Essential Case Management and Initial Employment Services for ORR-eligible populations including refugees, asylees, and parolees. Selected bidders will be responsible for intake, eligibility verification, developing Family Self-Sufficiency Plans (FSSPs), job search assistance, employer engagement, and coordinating referrals for English language training and vocational support. The program aims to serve up to 5,000 clients monthly statewide, with a focus on rapid economic self-sufficiency. Total available funding is up to $5,000,000, with individual awards ranging from $300,000 to $5,000,000. Proposals must be submitted electronically by October 30, 2026. A prospective bidder presentation is scheduled for September 4, 2026, and questions are due by September 15, 2026.

EVALUATION CRITERIA

Organizated Experience10 pts
Program Implementation25 pts
Service Area and Capacity15 pts
Outcomes and Evaluation10 pts
Staffing and Language Access10 pts
Facilities and Logistics10 pts
Budget20 pts
Fiscal Viability20 pts

REQUIRED DELIVERABLES

4
  • Family Self-Sufficiency Plans (FSSPs)
  • Individual Employability Plans (IEPs)
  • Quarterly programmatic financial reporting
  • Monthly follow-up documentation

REQUIRED ATTACHMENTS

11
  • Proposal Cover Sheet
  • Addendum to RFP
  • Statement of Assurances
  • Certification Regarding Debarment
  • Instructions for Excel Budget Template
  • Mandatory Equal Employment Opportunity Language
  • Commitment to Defend and Indemnify Form
  • Audited financial statements
  • Organizational chart
  • Job descriptions
  • Resumes
Scope location
New Jersey
Reported agency
New Jersey Department of Human Services

Questions about this RFP

How do I respond to this RFP from Department of Human Services | State of New Jersey?

Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is October 30, 2026. The solicitation specifies required deliverables that must be addressed in your response. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: [email protected]. For questions, contact Johanna Calle.

Can small businesses or minority-owned firms bid on this RFP?

Most government agencies, including Department of Human Services | State of New Jersey in NJ, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.

What happens after the RFP submission deadline?

After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.

Can I ask questions about this solicitation before submitting?

Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Johanna Calle. Questions and answers are typically shared with all prospective bidders.

What are the key deliverables?

The solicitation specifies the following deliverables: Family Self-Sufficiency Plans (FSSPs), Individual Employability Plans (IEPs), Quarterly programmatic financial reporting, Monthly follow-up documentation. Proposals should clearly address how each deliverable will be met.

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What are the evaluation criteria for this solicitation?

This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Organizated Experience (10 pts), Program Implementation (25 pts), Service Area and Capacity (15 pts), Outcomes and Evaluation (10 pts), Staffing and Language Access (10 pts), Facilities and Logistics..." Vendors should carefully align their proposals with each criterion to maximize their score.

Where can I find more RFPs from Department of Human Services | State of New Jersey?

All active and historical solicitations from Department of Human Services | State of New Jersey are tracked and searchable. As a state agency, Department of Human Services | State of New Jersey regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.

What is the contract term for this solicitation?

The anticipated contract term is 18 months. Contract terms may include renewal options.

What documents are required to bid on this RFP?

Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: Proposal Cover Sheet, Addendum to RFP, Statement of Assurances, Certification Regarding Debarment, Instructions for Excel Budget Template, Mandatory Equal Employment Opportunity Language, Commitment t. Review the full document from Department of Human Services | State of New Jersey for the complete list.

What is the scope of this project?

This solicitation defines a specific project scope. The scope covers the following locations: New Jersey. Review the full solicitation for detailed scope requirements.

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