Minnesota State University-Mankato - University-Wide Ticketing & Event Management Solution - SRC-MNSU-2027-000629-RFP (2027)
Minnesota State University-MankatoHigher Ed · Mankato, MN- Due
- Sep 23, 2026
- Deadline passed
- Posted
- Aug 3, 2026
- Contract term
- 3 years
- Primary contact
- Jill Rollings
- (507) 389-5016
The 30-second brief
Minnesota State University-Mankato is requesting proposals from qualified vendors to provide a comprehensive, cloud-based ticketing and event management platform that supports a wide range of university event operations. The selected solution must provide centralized ticketing capabilities while allowing decentralized operational control for multiple campus departments and venues, including athletics, student activities, theatre and dance, performing arts, and conferences and camps/special events. The platform must support mobile and digital ticketing, ticket transfer, e-ticket design, QR code and barcode scanning, guest checkout, single sign-on (SSO), payment processing integrations, marketing and CRM features, and real-time sales reporting. The proposal submission deadline is September 23, 2026, at 2:00 PM (CT), with clarifying questions due by August 19, 2026. The initial contract term is three years with options to renew for up to two additional years, for a maximum total duration of five years.
Terms & Conditions Adherence to terms and conditions (10%), Price/Value Price-cost and overall value (30%), Work Plan Functional & Technical Requirements/Scalability & Future Growth Capacity, User Experience and Ease of Administration, Reporting, Marketing, and CRM Functionality, Implementation Plan and Customer Support (40%), Qualifications Qualifications of company and personnel; higher education and multi-venue experience (10%), Accessibility Submission of sufficient accessibility compliance and completed VPAT (10%)
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Summary
Minnesota State University-Mankato is requesting proposals from qualified vendors to provide a comprehensive, cloud-based ticketing and event management platform that supports a wide range of university event operations.
The selected solution must provide centralized ticketing capabilities while allowing decentralized operational control for multiple campus departments and venues, including athletics, student activities, theatre and dance, performing arts, and conferences and camps/special events. The platform must support mobile and digital ticketing, ticket transfer, e-ticket design, QR code and barcode scanning, guest checkout, single sign-on (SSO), payment processing integrations, marketing and CRM features, and real-time sales reporting. The proposal submission deadline is September 23, 2026, at 2:00 PM (CT), with clarifying questions due by August 19, 2026. The initial contract term is three years with options to renew for up to two additional years, for a maximum total duration of five years.
EVALUATION CRITERIA
Terms & Conditions Adherence to terms and conditions (10%), Price/Value Price-cost and overall value (30%), Work Plan Functional & Technical Requirements/Scalability & Future Growth Capacity, User Experience and Ease of Administration, Reporting, Marketing, and CRM Functionality, Implementation Plan and Customer Support (40%), Qualifications Qualifications of company and personnel; higher education and multi-venue experience (10%), Accessibility Submission of sufficient accessibility compliance and completed VPAT (10%)
REQUIRED ATTACHMENTS
6- Affidavit of Non-Collusion
- Affirmative Action Requirements
- Technical/Functional Requirements spreadsheet
- References spreadsheet
- Voluntary Product/Service Accessibility Template (VPAT)
- Supplier Diversity Form and certification
- Submit to
- Minnesota State's e-procurement system
- Duration
- 60 months
- Scope location
- Mankato, MN
Questions about this RFP
How do I respond to this RFP from Minnesota State University-Mankato?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is September 23, 2026. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: Minnesota State's e-procurement system. For questions, contact Jill Rollings.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including Minnesota State University-Mankato in MN, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Jill Rollings at (507) 389-5016. Questions and answers are typically shared with all prospective bidders.
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What are the evaluation criteria for this solicitation?
This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Terms & Conditions Adherence to terms and conditions (10%), Price/Value Price-cost and overall value (30%), Work Plan Functional & Technical Requirements/Scalability & Future Growth Capacity, User Exp..." Vendors should carefully align their proposals with each criterion to maximize their score.
Where can I find more RFPs from Minnesota State University-Mankato?
All active and historical solicitations from Minnesota State University-Mankato are tracked and searchable. As a higher ed agency, Minnesota State University-Mankato regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What is the contract term for this solicitation?
The anticipated contract term is 3 years. Contract terms may include renewal options.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: Affidavit of Non-Collusion, Affirmative Action Requirements, Technical/Functional Requirements spreadsheet, references spreadsheet, Voluntary Product/Service Accessibility Template (VPAT), Supplier Di. Review the full document from Minnesota State University-Mankato for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Mankato, MN. Review the full solicitation for detailed scope requirements.