Minnesota State University-Mankato University-Wide Ticketing & Event Management Solution RFP 2027 - SRC-MNSU-2027-000629-RFP
Minnesota State University-MankatoHigher Ed · Mankato, MN- Due
- Sep 23, 2026
- Deadline passed
- Posted
- Aug 3, 2026
- Contract term
- 3 years
- Primary contact
- Jill Rollings
- (507) 389-5016
The 30-second brief
Minnesota State University-Mankato is requesting proposals for a comprehensive, cloud-based ticketing and event management platform supporting campus event operations including athletics, student activities, theatre, performing arts, and conferences. The unified SaaS platform requires mobile and digital ticketing, SSO integration, payment processing via Authorize.net, CRM and marketing features, real-time sales reporting, and support for a minimum of eight venues. The contract term is 3 years with options to renew for up to 2 additional years for a maximum of 5 years. Proposals are due by September 23, 2026, at 2:00 PM CDT via the e-procurement system. Evaluation criteria include price/value (30%), work plan and technical requirements (40%), qualifications (10%), accessibility/VPAT (10%), and terms and conditions adherence (10%).
Price-cost and overall value 30%, Functional & Technical Requirements/Scalability & Future Growth Capacity, User Experience and Ease of Administration, Reporting, Marketing, and CRM Functionality, Implementation Plan and Customer Support 40%, Qualifications of company and personnel; higher education and multi-venue experience 10%, Accessibility (VPAT) 10%, Terms & Conditions Adherence 10%
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Summary
Minnesota State University-Mankato is requesting proposals for a comprehensive, cloud-based ticketing and event management platform supporting campus event operations including athletics, student activities, theatre, performing arts, and conferences.
The unified SaaS platform requires mobile and digital ticketing, SSO integration, payment processing via Authorize.net, CRM and marketing features, real-time sales reporting, and support for a minimum of eight venues. The contract term is 3 years with options to renew for up to 2 additional years for a maximum of 5 years. Proposals are due by September 23, 2026, at 2:00 PM CDT via the e-procurement system. Evaluation criteria include price/value (30%), work plan and technical requirements (40%), qualifications (10%), accessibility/VPAT (10%), and terms and conditions adherence (10%).
EVALUATION CRITERIA
Price-cost and overall value 30%, Functional & Technical Requirements/Scalability & Future Growth Capacity, User Experience and Ease of Administration, Reporting, Marketing, and CRM Functionality, Implementation Plan and Customer Support 40%, Qualifications of company and personnel; higher education and multi-venue experience 10%, Accessibility (VPAT) 10%, Terms & Conditions Adherence 10%
REQUIRED ATTACHMENTS
5- Affidavit of Non-Collusion
- Completed Technical/Functional Requirements spreadsheet
- Completed reference spreadsheet
- Completed VPAT form or equivalent
- Supplier Diversity Form and certification
- Submit to
- https://app01.jaggaer.com/apps/Router/ViewSourcingEvent?AuthToken=1%3AAES2%23CNEJJDjJwtCSziQRmPRudBhm1FSe5VDMSveEMbWBJI5
- Duration
- 60 months
- Scope location
- Mankato, MN
Questions about this RFP
How do I respond to this RFP from Minnesota State University-Mankato?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is September 23, 2026. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: https://app01.jaggaer.com/apps/Router/ViewSourcingEvent?AuthToken=1%3AAES2%23CNEJJDjJwtCSziQRmPRudBhm1FSe5VDMSveEMbWBJI5. For questions, contact Jill Rollings.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including Minnesota State University-Mankato in MN, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Jill Rollings at (507) 389-5016. Questions and answers are typically shared with all prospective bidders.
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What are the evaluation criteria for this solicitation?
This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Price-cost and overall value 30%, Functional & Technical Requirements/Scalability & Future Growth Capacity, User Experience and Ease of Administration, Reporting, Marketing, and CRM Functionality, Imp..." Vendors should carefully align their proposals with each criterion to maximize their score.
Where can I find more RFPs from Minnesota State University-Mankato?
All active and historical solicitations from Minnesota State University-Mankato are tracked and searchable. As a higher ed agency, Minnesota State University-Mankato regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What is the contract term for this solicitation?
The anticipated contract term is 3 years. Contract terms may include renewal options.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: Affidavit of Non-Collusion, completed Technical/Functional Requirements spreadsheet, completed reference spreadsheet, completed VPAT form or equivalent, Supplier Diversity Form and certification. Review the full document from Minnesota State University-Mankato for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Mankato, MN. Review the full solicitation for detailed scope requirements.