Lackawanna County Wireless Network Service Agreements - RFP# 352-26-117 (2026)
Lackawanna CountyCounty · Scranton, PA- Due
- Dec 18, 2026
- 45 days left
- Posted
- Nov 2, 2026
The 30-second brief
Lackawanna County seeks statements of qualifications and proposals for service agreements to support the Lackawanna County Wireless Network under RFP# 352-26-117. The scope of work encompasses 24/7 network monitoring, warranty management, RMA processing, inventory and asset management, spectrum and bandwidth optimization, core network optimization, firmware and OS updates, emergency response with a 30-minute first contact SLA, remote and on-site technical support, incident investigation, service level agreements, NMS dashboard management, site surveys and installations, coordination with county IT and 911 staff, vendor coordination, support to 911 last mile, and network maintenance and growth. Proposals must be received by 11:00 AM on December 18, 2026. A mandatory virtual pre-bid meeting is scheduled for November 19, 2026, requiring a signed non-disclosure agreement submitted by November 13, 2026. Questions are due by November 27, 2026. Evaluation criteria include technical expertise and experience, procedures and methods, and cost.
24/7 Network Monitoring, Warranty Management on Equipment and Installations, All RMA, Inventory/Asset Management & Tracking, Spectrum and Bandwidth Optimization, Core (Backbone) Network Optimization, Firmware/OS Updates, Emergency Response, Remote Technical Support, On-site Technical Support, Incident Investigation and Documentation, Service Level Agreements (SLA), NMS dashboard, Lackawanna County Customer site surveys and installations, Coordination with County IT and 911 Staff, Coordination with Vendors, Support to 911 last mile, Maintenance of the network and its growth
Technical Expertise and Experience, Procedures and Methods, Cost
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Summary
Lackawanna County seeks statements of qualifications and proposals for service agreements to support the Lackawanna County Wireless Network under RFP# 352-26-117.
The scope of work encompasses 24/7 network monitoring, warranty management, RMA processing, inventory and asset management, spectrum and bandwidth optimization, core network optimization, firmware and OS updates, emergency response with a 30-minute first contact SLA, remote and on-site technical support, incident investigation, service level agreements, NMS dashboard management, site surveys and installations, coordination with county IT and 911 staff, vendor coordination, support to 911 last mile, and network maintenance and growth. Proposals must be received by 11:00 AM on December 18, 2026. A mandatory virtual pre-bid meeting is scheduled for November 19, 2026, requiring a signed non-disclosure agreement submitted by November 13, 2026. Questions are due by November 27, 2026. Evaluation criteria include technical expertise and experience, procedures and methods, and cost.
EVALUATION CRITERIA
3- Technical Expertise and Experience
- Procedures and Methods
- Cost
REQUIRED DELIVERABLES
18- 24/7 Network Monitoring
- Warranty Management on Equipment and Installations
- All RMA
- Inventory/Asset Management & Tracking
- Spectrum and Bandwidth Optimization
- Core (Backbone) Network Optimization
- Firmware/OS Updates
- Emergency Response
- Remote Technical Support
- On-site Technical Support
- Incident Investigation and Documentation
- Service Level Agreements (SLA)
- NMS dashboard
- Lackawanna County Customer site surveys and installations
- Coordination with County IT and 911 Staff
- Coordination with Vendors
- Support to 911 last mile
- Maintenance of the network and its growth
REQUIRED ATTACHMENTS
7- Cover Letter
- Profile of the Team
- Explanation of Work
- Work Schedule
- Proposed Cost
- Nondiscrimination / Sexual Harassment Clause
- Non-Disclosure Agreement
- Submit to
- Lackawanna County Chief of Staff Office, 6th floor, Lackawanna County Government Center, 123 Wyoming Avenue, Scranton, PA 18503
- Scope location
- Scranton, PA
Questions about this RFQ
How do I respond to this RFQ from Lackawanna County?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is December 18, 2026. The solicitation specifies required deliverables that must be addressed in your response. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: Lackawanna County Chief of Staff Office, 6th floor, Lackawanna County Government Center, 123 Wyoming Avenue, Scranton, PA 18503.
Can small businesses or minority-owned firms bid on this RFQ?
Most government agencies, including Lackawanna County in PA, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFQ submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
What are the key deliverables?
The solicitation specifies the following deliverables: 24/7 Network Monitoring, Warranty Management on Equipment and Installations, All RMA, Inventory/Asset Management & Tracking, Spectrum and Bandwidth Optimization, Core (Backbone) Network Optimization, Firmware/OS Updates, Emergency Response, Remote Technical Support, On-site Technical Support, Incide. Proposals should clearly address how each deliverable will be met.
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What are the evaluation criteria for this solicitation?
This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Technical Expertise and Experience, Procedures and Methods, Cost" Vendors should carefully align their proposals with each criterion to maximize their score.
Where can I find more RFPs from Lackawanna County?
All active and historical solicitations from Lackawanna County are tracked and searchable. As a county agency, Lackawanna County regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
Is this solicitation still open for submissions?
Based on the posted deadline of December 18, 2026, this solicitation appears to still be accepting submissions. Deadlines may change through amendments or addenda, so always verify the current status directly with the issuing agency before preparing your response.
What documents are required to bid on this RFQ?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: Cover Letter, Profile of the Team, Explanation of Work, Work Schedule, Proposed Cost, Nondiscrimination / Sexual Harassment Clause, Non-Disclosure Agreement. Review the full document from Lackawanna County for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Scranton, PA. Review the full solicitation for detailed scope requirements.