Kimball Township Information Technology (IT) Support Services RFP 2026
Town of KimballCity · Kimball, MI- Due
- Feb 9, 2026
- Deadline passed
- Posted
- Jan 14, 2026
- Contract term
- 3 years
- Primary contact
- Rob Usakowski
The 30-second brief
Kimball Township is soliciting proposals for a three-year IT support contract covering 21 workstations and 2 servers. Services include helpdesk support, cybersecurity, and disaster recovery planning for various township departments.
Technical Qualifications, Service Plan, Pricing Structure, References
Qualifications and experience, Understanding of needs, Robustness of IT support plan, Cybersecurity approach, Cost competitiveness, Responsiveness and clarity
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Summary
Kimball Township is soliciting proposals for a three-year IT support contract covering 21 workstations and 2 servers. Services include helpdesk support, cybersecurity, and disaster recovery planning for various township departments.
EVALUATION CRITERIA
6- Qualifications and experience
- Understanding of needs
- Robustness of IT support plan
- Cybersecurity approach
- Cost competitiveness
- Responsiveness and clarity
REQUIRED DELIVERABLES
4- Technical Qualifications
- Service Plan
- Pricing Structure
- References
REQUIRED STAFFING
on-site support, after-hours support
- Submit to
- Clerk, Kimball Township, 2160 Wadhams Road, Kimball, MI 48074
- Scope location
- Kimball, MI
- Reported agency
- Kimball Township
Questions about this RFP
How do I respond to this RFP from Town of Kimball?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is February 9, 2026. The solicitation specifies required deliverables that must be addressed in your response. Submissions should be delivered to: Clerk, Kimball Township, 2160 Wadhams Road, Kimball, MI 48074. For questions, contact Rob Usakowski.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including Town of Kimball in MI, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Rob Usakowski. Questions and answers are typically shared with all prospective bidders.
What staffing is required for this project?
This solicitation outlines specific staffing requirements. The required roles include: on-site support, after-hours support. Proposers should demonstrate relevant qualifications and experience for each required role.
What are the key deliverables?
The solicitation specifies the following deliverables: Technical Qualifications, Service Plan, Pricing Structure, References. Proposals should clearly address how each deliverable will be met.
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What are the evaluation criteria for this solicitation?
This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Qualifications and experience, Understanding of needs, Robustness of IT support plan, Cybersecurity approach, Cost competitiveness, Responsiveness and clarity" Vendors should carefully align their proposals with each criterion to maximize their score.
Where can I find more RFPs from Town of Kimball?
All active and historical solicitations from Town of Kimball are tracked and searchable. As a city agency, Town of Kimball regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What is the contract term for this solicitation?
The anticipated contract term is 3 years. Contract terms may include renewal options.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. Additionally, proposals should address staffing requirements as outlined in the solicitation. Review the full document from Town of Kimball for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Kimball, MI. Review the full solicitation for detailed scope requirements.