Johnson City - Customer Service Training, On-Site Bid 2026
- Due
- Sep 17, 2026
- Deadline passed
- Primary contact
- Cooper Reaves
- (423) 343-5950
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Summary
Qualified firms are sought to develop and assist in implementing a comprehensive on-site customer service training program for City of Johnson City employees.
The program is designed to equip employees with the necessary knowledge, skills, and mindset to provide exceptional service to citizens. Submission deadline is September 17, 2026. Inquiries should be directed to Cooper Reaves.
- Submit to
- 209 Water St, Johnson City, TN, 37601
- Scope location
- Washington, TN
Questions about this BID
How do I respond to this Bid from Johnson City?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is September 17, 2026. Submissions should be delivered to: 209 Water St, Johnson City, TN, 37601. For questions, contact Cooper Reaves.
Can small businesses or minority-owned firms bid on this Bid?
Most government agencies, including Johnson City in TN, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the Bid submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Cooper Reaves at (423) 343-5950. Questions and answers are typically shared with all prospective bidders.
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What documents are required to bid on this Bid?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. Review the full document from Johnson City for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Washington, TN. Review the full solicitation for detailed scope requirements.