Indiana Department of Administration Salesforce Center of Excellence RFP 26-86280
Indiana Department of Workforce Development | State of IndianaState · Indianapolis, IN- Due
- Feb 27, 2026
- Deadline passed
- Posted
- Jan 14, 2026
- Contract term
- 2 years
- Primary contact
- Kevin March
The 30-second brief
This solicitation seeks a respondent to provide a Salesforce Center of Excellence for the Indiana Office of Technology. The contract term is 2 years with 2 one-year renewal options. The selected vendor will support the continued development and evolution of the IOT Salesforce Center of Excellence, including services related to low-code/no-code platforms, governance, and training.
Weekly Engagement Status Meetings, Proof of Concept Development, Monthly Governance Committee Meetings, LCNC Portfolio Updates, Documented Best Practices, Documented Patterns, Onboarding and readiness assessment, Training and Enablement Support.
Adherence to Requirements – Pass/Fail, Management Assessment/Quality, Price, Buy Indiana Initiative, Minority Business Enterprise Subcontractor Commitment, Women Business Enterprise Subcontractor Commitment, Indiana Veteran Owned Small Business Subcontractor Commitment, Qualified State Agency Preference Scoring.
Hear what Indiana Department of Workforce Development | State of Indiana plans next before it's posted.
Get alerts freeFree account · 30-second setup · No credit card
Summary
This solicitation seeks a respondent to provide a Salesforce Center of Excellence for the Indiana Office of Technology.
The contract term is 2 years with 2 one-year renewal options. The selected vendor will support the continued development and evolution of the IOT Salesforce Center of Excellence, including services related to low-code/no-code platforms, governance, and training.
EVALUATION CRITERIA
8- Adherence to Requirements – Pass/Fail
- Management Assessment/Quality
- Price
- Buy Indiana Initiative
- Minority Business Enterprise Subcontractor Commitment
- Women Business Enterprise Subcontractor Commitment
- Indiana Veteran Owned Small Business Subcontractor Commitment
- Qualified State Agency Preference Scoring
REQUIRED DELIVERABLES
8- Weekly Engagement Status Meetings
- Proof of Concept Development
- Monthly Governance Committee Meetings
- LCNC Portfolio Updates
- Documented Best Practices
- Documented Patterns
- Onboarding and readiness assessment
- Training and Enablement Support
REQUIRED ATTACHMENTS
16- Attachment A: M/WBE Participation Plan Form
- Attachment A1: IVOSB Participation Plan Form
- Attachment B: Sample Contract
- Attachment C: Indiana Economic Impact Form
- Attachment D: Cost Proposal Template
- Attachment E: Business Proposal Template
- Attachment F: Technical Proposal Template
- Attachment G: Q&A Template
- Attachment H: Reference Check Form
- Attachment I: Pre-proposal Network Opportunities Form
- Attachment J: Attestation Form
- Attachment K: AI - Technical Questions
- Attachment L: Infrastructure Overview
- Attachments B1
- B2
- B3: Cloud Terms and Conditions
REQUIRED STAFFING
Salesforce Core CRM Senior Platform Developer/Configuration Specialist, Senior PM/BA for Salesforce Core CRM
- Submit to
- Supplier Portal (link provided in section 1.8)
- Duration
- 24 months
- Scope location
- State of Indiana
- Reported agency
- Indiana Department of Administration
Questions about this RFP
How do I respond to this RFP from Indiana Department of Workforce Development | State of Indiana?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is February 27, 2026. The solicitation specifies required deliverables that must be addressed in your response. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: Supplier Portal (link provided in section 1.8). For questions, contact Kevin March.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including Indiana Department of Workforce Development | State of Indiana in IN, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Kevin March. Questions and answers are typically shared with all prospective bidders.
What staffing is required for this project?
This solicitation outlines specific staffing requirements. The required roles include: Salesforce Core CRM Senior Platform Developer/Configuration Specialist, Senior PM/BA for Salesforce Core CRM. Proposers should demonstrate relevant qualifications and experience for each required role.
What are the key deliverables?
The solicitation specifies the following deliverables: Weekly Engagement Status Meetings, Proof of Concept Development, Monthly Governance Committee Meetings, LCNC Portfolio Updates, Documented Best Practices, Documented Patterns, Onboarding and readiness assessment, Training and Enablement Support.. Proposals should clearly address how each deliverable will be met.
Show 5 more questions
What are the evaluation criteria for this solicitation?
This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Adherence to Requirements – Pass/Fail, Management Assessment/Quality, Price, Buy Indiana Initiative, Minority Business Enterprise Subcontractor Commitment, Women Business Enterprise Subcontractor Comm..." Vendors should carefully align their proposals with each criterion to maximize their score.
Where can I find more RFPs from Indiana Department of Workforce Development | State of Indiana?
All active and historical solicitations from Indiana Department of Workforce Development | State of Indiana are tracked and searchable. As a state agency, Indiana Department of Workforce Development | State of Indiana regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What is the contract term for this solicitation?
The anticipated contract term is 2 years. Contract terms may include renewal options.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: Attachment A: M/WBE Participation Plan Form, Attachment A1: IVOSB Participation Plan Form, Attachment B: Sample Contract, Attachment C: Indiana Economic Impact Form, Attachment D: Cost Proposal Templa. Additionally, proposals should address staffing requirements as outlined in the solicitation. Review the full document from Indiana Department of Workforce Development | State of Indiana for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: State of Indiana. Review the full solicitation for detailed scope requirements.