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Impact Public Schools - Managed IT Services Network-Wide Technology Support RFP 2026

Impact | Salish Sea Elementary
Due
Nov 6, 2026
3 days left
Posted
Oct 16, 2026
Contract term
1 year

The 30-second brief

What they're buying

Impact Public Schools invites proposals for managed information technology services including help-desk support, ticketing management, remote system administration, provisioning automation, device repair, and end-user documentation across six school locations and the Home Office in Tukwila, South Seattle, Tacoma, Renton, and Des Moines, Washington. The technology environment includes Google Workspace for Education, Microsoft 365, Slack, Workday, Skyward Qmlativ, and Clever, supporting approximately 2,000 student Chromebooks, 250 faculty laptops, and 80 projectors. The initial contract term runs from December 1, 2026 through June 30, 2027, with an initial budget ceiling of $50,000, and includes an option to renew for the 2027-28 school year with support for the new Impact Commencement Bay Middle school launch. Proposals are due by November 6, 2026, at 3:00 PM PT, following a question deadline of November 3, 2026.

How it's scored

Service Capability Plan (25%), Performance History and Reputation (25%), Personnel and Management (20%), Customer Service and Management Methodology (20%), Price (10%)

3 days left to submitDue Nov 6

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Summary

Impact Public Schools invites proposals for managed information technology services including help-desk support, ticketing management, remote system administration, provisioning automation, device repair, and end-user documentation across six school locations and the Home Office in Tukwila, South Seattle, Tacoma, Renton, and Des Moines, Washington.

The technology environment includes Google Workspace for Education, Microsoft 365, Slack, Workday, Skyward Qmlativ, and Clever, supporting approximately 2,000 student Chromebooks, 250 faculty laptops, and 80 projectors. The initial contract term runs from December 1, 2026 through June 30, 2027, with an initial budget ceiling of $50,000, and includes an option to renew for the 2027-28 school year with support for the new Impact Commencement Bay Middle school launch. Proposals are due by November 6, 2026, at 3:00 PM PT, following a question deadline of November 3, 2026.

EVALUATION CRITERIA

Service Capability Plan25%
Performance History and Reputation25%
Personnel and Management20%
Customer Service and Management Methodology20%
Price10%

REQUIRED ATTACHMENTS

6
  • W-9
  • Certificate of insurance
  • Business licenses/certifications
  • Attachment A Cost/Pricing Proposal
  • Attachment B Signed Contact Information
  • Attachment C Checklist of Required Elements
Submit to
http://www.impactps.org/procurement
Duration
7 months
Scope location
Tukwila, WA
Reported agency
Impact Public Schools

Questions about this RFP

How do I respond to this RFP from Impact | Salish Sea Elementary?

Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is November 6, 2026. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: http://www.impactps.org/procurement.

Can small businesses or minority-owned firms bid on this RFP?

Most government agencies, including Impact | Salish Sea Elementary in WA, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.

What happens after the RFP submission deadline?

After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.

Show 6 more questions

What are the evaluation criteria for this solicitation?

This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Service Capability Plan (25%), Performance History and Reputation (25%), Personnel and Management (20%), Customer Service and Management Methodology (20%), Price (10%)" Vendors should carefully align their proposals with each criterion to maximize their score.

Where can I find more RFPs from Impact | Salish Sea Elementary?

All active and historical solicitations from Impact | Salish Sea Elementary are tracked and searchable. As a school agency, Impact | Salish Sea Elementary regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.

What is the contract term for this solicitation?

The anticipated contract term is 1 year. Contract terms may include renewal options.

Is this solicitation still open for submissions?

Based on the posted deadline of November 6, 2026, this solicitation appears to still be accepting submissions. Deadlines may change through amendments or addenda, so always verify the current status directly with the issuing agency before preparing your response.

What documents are required to bid on this RFP?

Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: W-9, certificate of insurance, business licenses/certifications, Attachment A Cost/Pricing Proposal, Attachment B Signed Contact Information, Attachment C Checklist of Required Elements. Review the full document from Impact | Salish Sea Elementary for the complete list.

What is the scope of this project?

This solicitation defines a specific project scope. The scope covers the following locations: Tukwila, WA. Review the full solicitation for detailed scope requirements.

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