Illinois Student Assistance Commission - Text Messaging Platform Service - 26-691ISAC-GENCO-B-51580 (2026)
Illinois Student Assistance Commission | State of IllinoisState · Deerfield, IL- Due
- Mar 26, 2026
- Deadline passed
- Posted
- Mar 20, 2026
- Primary contact
- Phyllis Wiley
- (847) 948-8500
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Summary
The Illinois Student Assistance Commission seeks a text messaging platform service to support student engagement and communication programs.
Required features include unlimited SMS/MMS messages for up to 20,000 contacts per month, support for five or more active programs, AI integration, virtual advisor chatbot functionality, single sign-on (SSO), and custom configuration. The platform must provide analytics dashboards, bulk contact export/import via CSV, FedRAMP compliance or government cloud access with NIST 800-53 controls, and dedicated implementation and account management. Submission is due by March 26, 2026, at 2:00 PM CST at the Deerfield, IL receiving department.
- Submit to
- Receiving 1755 Lake Cook Rd Receiving Department Deerfield, IL 60015-5209 US Email: ISAC.Goods&[email protected]
- Scope location
- Deerfield, IL
- Reported agency
- Illinois Student Assistance Commission
Questions about this BID
How do I respond to this Bid from Illinois Student Assistance Commission | State of Illinois?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is March 26, 2026. Submissions should be delivered to: Receiving 1755 Lake Cook Rd Receiving Department Deerfield, IL 60015-5209 US Email: ISAC.Goods&[email protected]. For questions, contact Phyllis Wiley.
Can small businesses or minority-owned firms bid on this Bid?
Most government agencies, including Illinois Student Assistance Commission | State of Illinois in IL, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the Bid submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Phyllis Wiley at (847) 948-8500. Questions and answers are typically shared with all prospective bidders.
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Where can I find more RFPs from Illinois Student Assistance Commission | State of Illinois?
All active and historical solicitations from Illinois Student Assistance Commission | State of Illinois are tracked and searchable. As a state agency, Illinois Student Assistance Commission | State of Illinois regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What documents are required to bid on this Bid?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. Review the full document from Illinois Student Assistance Commission | State of Illinois for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Deerfield, IL. Review the full solicitation for detailed scope requirements.
