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Illinois Department of Human Services - DHS IFB Messenger Mail Delivery Services Chicago - B-53021 (2026)

Illinois Department of Human Services | State of Illinois logoIllinois Department of Human Services | State of Illinois
Due
Jul 15, 2026
Deadline passed
Posted
Jun 24, 2026
Contract term
5 years
Primary contact
Annie Duren
(217) 786-6218

The 30-second brief

What they're buying

The Illinois Department of Human Services (IDHS) seeks to procure a contract for messenger and delivery services within the Chicago area. The work includes daily pickup and delivery of inter-office mail sacks weighing approximately 50-70 pounds, as well as high-value items such as Chicago Transit Authority (CTA) transit cards and Pace bus tickets, utilizing an armored vehicle. Services will be performed across various northern and southern Chicago route locations and IDHS offices. The submission deadline is July 15, 2026, with an initial contract term starting October 1, 2026. Bidders must meet a 9% Business Enterprise Program (BEP) utilization goal and submit required documentation including vendor disclosures, offer forms, and utilization plans.

How it's scored

Price, responsibility, responsiveness

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Summary

The Illinois Department of Human Services (IDHS) seeks to procure a contract for messenger and delivery services within the Chicago area.

The work includes daily pickup and delivery of inter-office mail sacks weighing approximately 50-70 pounds, as well as high-value items such as Chicago Transit Authority (CTA) transit cards and Pace bus tickets, utilizing an armored vehicle. Services will be performed across various northern and southern Chicago route locations and IDHS offices. The submission deadline is July 15, 2026, with an initial contract term starting October 1, 2026. Bidders must meet a 9% Business Enterprise Program (BEP) utilization goal and submit required documentation including vendor disclosures, offer forms, and utilization plans.

EVALUATION CRITERIA

3
  • Price
  • Responsibility
  • Responsiveness

REQUIRED ATTACHMENTS

4
  • Vendor Disclosure
  • Offer to the State of Illinois
  • Contract
  • BEP Utilization Plan
Submit to
https://www.bidbuy.illinois.gov
Duration
60 months
Scope location
Chicago, IL
Reported agency
Illinois Department of Human Services

Questions about this IFB

How do I respond to this IFB from Illinois Department of Human Services | State of Illinois?

Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is July 15, 2026. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: https://www.bidbuy.illinois.gov. For questions, contact Annie Duren.

Can small businesses or minority-owned firms bid on this IFB?

Most government agencies, including Illinois Department of Human Services | State of Illinois in IL, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.

What happens after the IFB submission deadline?

After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.

Can I ask questions about this solicitation before submitting?

Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Annie Duren at (217) 786-6218. Questions and answers are typically shared with all prospective bidders.

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What are the evaluation criteria for this solicitation?

This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Price, responsibility, responsiveness" Vendors should carefully align their proposals with each criterion to maximize their score.

Where can I find more RFPs from Illinois Department of Human Services | State of Illinois?

All active and historical solicitations from Illinois Department of Human Services | State of Illinois are tracked and searchable. As a state agency, Illinois Department of Human Services | State of Illinois regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.

What is the contract term for this solicitation?

The anticipated contract term is 5 years. Contract terms may include renewal options.

What documents are required to bid on this IFB?

Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: Vendor Disclosure, Offer to the State of Illinois, Contract, BEP Utilization Plan. Review the full document from Illinois Department of Human Services | State of Illinois for the complete list.

What is the scope of this project?

This solicitation defines a specific project scope. The scope covers the following locations: Chicago, IL. Review the full solicitation for detailed scope requirements.

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