Hale Ho Ola Hamakua - After-Hours Answering Service Solution for East Hawaii Health Clinics - 2026
Hale Ho Ola HamakuaPublic Hospital · Honokaa, HI- Due
- Apr 24, 2026
- Deadline passed
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Summary
The Hawaii Health Systems Corporation (HHSC) and its East Hawaii Region (EHR) seek proposals for a standardized, professionally managed After-Hours Answering Service Solution.
Vendors will provide professional call handling services during evenings, nights, weekends, and holidays for multiple East Hawaii Health Clinics and Retail Pharmacy locations. The solution must feature scalability capacity to support anticipated growth across service lines and additional clinic locations in Hawaii County, Hawaii.
- Scope location
- Hawaii County, HI
Questions about this RFP
How do I respond to this RFP from Hale Ho Ola Hamakua?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is April 24, 2026.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including Hale Ho Ola Hamakua in HI, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
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Where can I find more RFPs from Hale Ho Ola Hamakua?
All active and historical solicitations from Hale Ho Ola Hamakua are tracked and searchable. As a public hospital agency, Hale Ho Ola Hamakua regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. Review the full document from Hale Ho Ola Hamakua for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Hawaii County, HI. Review the full solicitation for detailed scope requirements.